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Safety recall · 09V388000

Vehicle speed control: accelerator pedal Lexus, Toyota recall

TOYOTA MOTOR NORTH AMERICA, INC. reported this recall to NHTSA on October 5, 2009. It covers about 4,445,056 vehicles across 39 model years listed below. The repair is free.

Campaign
09V388000
Reported
Oct 5, 2009
Vehicles
4,445,056
Area
Acceleration & cruise control

The problem

Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.

The risk

A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

The fix

Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.

Contacts

Toyota recall no. 90L/90lg. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Lexus, Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V388000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 09V388000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. TOYOTA MOTOR NORTH AMERICA, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 09V388000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 09V388000 announced?

TOYOTA MOTOR NORTH AMERICA, INC. reported it to NHTSA on October 5, 2009. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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