The problem
On certain trucks equipped with caterpillar c10, c11, c12, c13, c15 or c16 engines, the positive battery cables that supply power from the batteries to the starter may rub against an electrical ground cable between the engine and the starter, an electrical ground cable between the frame rail and the starter, or the frame rail itself.
The risk
This rubbing may cause an electrical short or a fire which can result in property damage, personal injury or death.
The fix
Dealers will inspect the battery cables to determine if any rubbing has occurred. New battery cables will be replaced as necessary. Dealers will also reroute the battery cables between the starter and battery box using new brackets. The recall began on april 20, 2007. Owners may contact international at 1-800-448-7825.
Contacts
International recall no. 07501. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V020000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.