- The problem
- On certain trucks equipped with caterpillar c10, c11, c12, c13, c15 or c16 engines, the positive battery cables that supply power from the batteries to the starter may rub against an electrical ground cable between the engine and the starter, an electrical ground cable between the frame rail and the starter, or the frame rail itself.
- The risk
- This rubbing may cause an electrical short or a fire which can result in property damage, personal injury or death.
- The fix
- Dealers will inspect the battery cables to determine if any rubbing has occurred. New battery cables will be replaced as necessary. Dealers will also reroute the battery cables between the starter and battery box using new brackets. The recall began on april 20, 2007. Owners may contact international at 1-800-448-7825.
Vehicle safety record
2002 International 9400 Problems, complaints & recalls
No owner complaints about the 2002 International 9400 have been filed with NHTSA. It is covered by 4 recalls, the latest in January 2007 for the cables.
NHTSA data checked
FFar more problems than a typical 9400 year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 International 9400 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain heavy duty trucks,the lower tie rod arms on certain axles were not induction hardened as required by international's specification.
- The risk
- Without the induction hardening process being performed, the tie rod arm may fatigue during the expected life of the vehicle. A fatigue failure of the tie rod arm may result in a loss of vehicle steering control that can possibly result in a vehicle crash.
- The fix
- Dealers will inspect and replace the lower tie rod arms. The recall began on november 19, 2004. Owners should contact international truck and engine at 1-800-448-7825.
- The problem
- On certain conventional trucks equipped with pro-sleeper berths, water intrusion can be found in the bunk control panel area and pool in the tops of the dome light, tv/vcr, and or refrigerator power switches.
- The risk
- The circuit boards in the switches could heat up , possibly produce a flame or fire, and cause property damage, personal injury, or death.
- The fix
- Dealers will install a water shield over the back of the entire bunk control panel. Owner notification began on july 16, 2004. Owners should contact international at 1-800-448-7825.
- The problem
- On certain heavy duty trucks, the joint between the lower portion of the steering column and the upper end of the intermediate steering shaft may have a missing or loose pinch bolt. This condition could also occur at the lower end of the intermediate steering shaft at the steering gear connection.
- The risk
- If a pinch bolt is missing or vibrates loose, the shaft could separate from the steering column or steering gear, and /or allow slippage between the joined shafts, increasing the risk of a crash.
- The fix
- Dealers will inspect both ends of the shaft to ensure the pinch bolt is installed and/or properly torqued. If the bolt and nut are missing, a new bolt, nut, and washer will be installed. Owner notification is expected to begin during september 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
What owners say
Be the first 9400 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2002 International 9400 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
International 9400: every year compared
All 9400 years2002 International 9400 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 International 9400 | 0 | 4 | F | |
| 2002 International 4300 | 5 | 9 | D | Compare |
| 2002 International 3800 | 4 | 2 | C | Compare |
| 2002 International 4000 | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 International 9400
Does the 2002 International 9400 have any recalls?
Yes - NHTSA lists 4 recalls for the 2002 International 9400: cables (January 2007); lower arm (October 2004); recreational vehicle / trailer (February 2004); shaft sector (September 2002). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 International 9400 had?
None have been filed with NHTSA so far.
Is the 2002 International 9400 a reliable vehicle?
Its Safety Index is 11 out of 100 (grade F: far more problems than a typical International 9400 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 International 9400 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data