- The problem
- Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "Air brake systems." The primary and secondary air supply hoses from the foot valve to the primary and secondary air tanks were improperly routed at the tank.
- The risk
- If the primary air circuit is damaged, the brakes will not apply when the brake pedal is depressed increasing the risk of a crash.
- The fix
- Dealers will inspect and repair vehicles. Owner notification will be completed by october 3, 2003. Owners who take their vehicle to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Vehicle safety record
2002 International 4300 Problems, complaints & recalls
Owners have filed 5 complaints about the 2002 International 4300 with NHTSA, most often about the brakes (3) and the electrical system (3). It is covered by 9 recalls, the latest in August 2003 for the hoses, lines / piping, and fittings. For comparison, the 2003 has 8.
NHTSA data checked
DMore problems than a typical 4300 year, for its age
#271 most complained-about 2002 vehicle
- Complaints
- 5
- Recalls
- 9
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 International 4300 problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 International 4300 recalls 9
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 104, "Windshield wiping and washing systems." Due to the design of the windshield washer pump motor circuit, the system's ability to function is impaired when it is full of frozen water and the pump motor shaft is locked or frozen (cannot rotate).
- The risk
- Any resultant reduced visibility could cause a crash.
- The fix
- Dealers will install a new 10 amp fuse in place of the 5 amp fuse and a new 10 amp label will be placed over the original 5 amp designation on the fuse panel label. Owner notification began on june 27, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- On certain school and transit buses built with bosch zero offset pin slide (zops) hydraulic disc brakes, the zops hydraulic disc brakes may experience calipers sticking in the applied position, which can result in excessive or abnormal heat generation at one or more of the brakes.
- The risk
- The combination of the following factors may collectively result in an unreasonable risk to motor vehicle safety: potential fire at a wheel end, high incident rates of stuck calipers, and evacuation and containment concerns relating to multiple passengers.
- The fix
- International will notify its customers and repair the buses free of charge. The recall began october 29, 2004.
- The problem
- On certain medium and heavy duty trucks built with driveline parking brake codes 04gar, the parking brake assembly may not hold the vehicle in position when set. Factors contributing to this possibility are as follows: (1) cracked or broken cams; (2) loose or broken anchor bolts; (3) initial shoe diameter not set properly during assembly, which can lead to progressive component damage; (4) bent adjuster levers that cannot function; or (5) automatic adjuster cables that are disconnected.
- The risk
- If the parking brake does not function properly, the vehicle could roll, without warning, after the parking brake lever has been set, increasing the risk of a crash.
- The fix
- Dealers will replace the cam, lever, and bolt. Owner notification began december 30, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- On certain heavy duty trucks equipped with manual transmissions, lower clutch rods with turnbuckles are failing from fatigue near the turnbuckle due to bending forces experienced during each clutch pedal cycle.
- The risk
- The clutch rod can break without warning and make it difficult to shift and if the clutch rod breaks while the vehicle is stopped or decelerating, the vehicle could lunge unexpectedly in the direction of the selected gear, increasing the risk of a crash.
- The fix
- Dealers will replace the clutch rod assembly with a solid rod design that does not have a turnbuckle. Owner notification began july 19, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- On certain trucks, the cotter pin that goes through the drag link ball stud at the connection to the pitman arm is missing. This pin prevents the castle nut from loosening.
- The risk
- If the nut loosens and comes completely off the drag link ball stud, the drag link could detach resulting in a loss of steering control.
- The fix
- Dealers will inspect the vehicle and install a cotter pin if it is missing. Owner notification began april 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- Certain trucks equipped with engine starters (code 08wwn or 08wwp) built by leece-neville. These starters have a defective terminal adapter stud. The stud is used only at the positive battery connection to the starter solenoid. It was designed to be screwed on over the existing stud to increase the stud diameter to accommodate the larger size of the positive battery cable terminal. The adapter stud was weakened when the hole was drilled too deep.
- The risk
- This could lead to a direct electrical short to the batteries. If the stud breaks off, the positive battery cable could short directly to ground, which can generate heat and sparks causing a fire.
- The fix
- Dealers will replace the adapter stud. Owner notification began april 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- On certain heavy duty trucks equipped with iros rear air suspensions, during assembly, four bolts and nuts holding the main support member bushing bar pins to the main support member hangers were incorrectly tightened.
- The risk
- The nuts could work loose or fall off allowing the bolts to fatigue and fail the connection between a main support member bushing and frame hanger. Separation of the main support member assembly from the frame mounted hanger bracket could result increasing the risk of sudden loss of control of the vehicle.
- The fix
- Dealers will install four new nuts and bolts and tighten to specification. Owner notification began march 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
- The problem
- Vehicle description: trucks. An incorrect grade 5 flange-nut was installed in place of a grade 8 nut and flat washer on the yoke pinch bolt that holds the connection between the lower end of the i-shaft and the steering gear.
- The risk
- If the pinch bolt nut experiences thread stripping, the yoke connection of the steering shaft to the steering gear box could fail and possibly result in loss of steering control.
- The fix
- Dealers will replace the grade 5 pinch bolt nut with the correct grade 8 nut and washer on all vehicles. Owner notification began december 17, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
What owners say
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5 complaints about the 2002 International 4300
Newest first, as filed with NHTSA by owners.
Abs malfunction, attributed to rusted trigger wheel on each brake rotor. Power assist failed on brake system, resulting no power assist. No brake power. *Nm
Emergency brake control failure. Truck rolls away. Replaced with with updated part# 3590226c1. International knows about problem but will not warranty part design change.
The abs warning light indicating system trouble,or the entire abs system failure cannot be repaired by factory authorized repair centers
The abs light illuminated intermittently. The vehicle has been taken to dealer 7 times but they have been unable to repair the problem. The transmitter was replaced. The dealer blamed the problem on a wiring harness. The wiring harness had not been replaced. The abs light came back on a week after the component was repaired. *Nm there were also problem with the electrical system (wipers, heater motor and instrument panel) *sc *jb
After driving 60 mph in the rain, the consumer noticed that the hood was flapping up and down. When the consumer got home he noticed that the fender on both sides cracked and broke. The electrical system intermittently failed, causing the mileage to erase. *Ak *jb
International 4300: every year compared
All 4300 years2002 International 4300 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 International 4300 | 5 | 9 | D | |
| 2002 International 3800 | 4 | 2 | C | Compare |
| 2002 International 4000 | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 International 4300
Does the 2002 International 4300 have any recalls?
Yes - NHTSA lists 9 recalls for the 2002 International 4300: hoses, lines / piping, and fittings (August 2003); windshield wiper / washer (April 2003); disc (February 2003); conventional (September 2002) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 International 4300?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (3), electrical system (3), transmission & drivetrain (1).
How many complaints has the 2002 International 4300 had?
5 complaints have been filed with NHTSA, the first on February 19, 2004 and the latest on October 24, 2006. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 International 4300 a reliable vehicle?
Its Safety Index is 28 out of 100 (grade D: more problems than a typical International 4300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which International 4300 years have the most complaints?
2003 (8), 2002 (5), 2004 (4). See every International 4300 year compared.
What should I do if my 2002 International 4300 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data