The problem
Certain my 2000 through 2003 thomas built hdx and mvp-er school buses manufactured between april 23, 2000, and november 14, 2003. The service air brake pedal, for both non-adjustable and adjustable brake pedals, may contact the front structure on the bus, limiting the maximum brake force available.
The risk
Insufficient air brake pressure may cause extended stopping distances without prior warning, possibly resulting in a vehicle crash.
The fix
Thomas built will notify owners and repair the affected buses free of charge. The recall began on september 14, 2007. Owners can contact thomas built at 336-889-4871 or contact freightliner at 800-547-0712.
Contacts
Freightliner recall no. Fl-493. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V137000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.