The problem
On certain trailer mounted aerial work platform booms, the hold down bracket that secures the mast/upper structure for transport may become damaged or loose over time. If the mast hold-down bracket sustains structural damage, it may no longer be capable of holding the trailer mast in place during transport.
The risk
This could result in upper structure movement and could contribute to the trailer becoming unstable when rounding a corner, increasing the risk of a crash.
The fix
Genie will provide a mast cradle replacement kit to owners of all affected machines free of charge. The recall began on april 5, 2007. Owners may contact genie at 866-927-7269.
Contacts
Genie recall no. 060013. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Genie dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V141000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.