The problem
Certain freightliner school buses and trucks manufactured from october 23, 2004, to march 21, 2006. During the steering column manufacturing process two welds may have been missing.
The risk
Columns with two welds missing may fatigue and fracture and allow the steering wheel to progressively be moved out of its normal position which may cause the steering to respond differently than expected. If this condition is ignored, a crash may occur.
The fix
Freightliner will notify owners and inspect and repair the affected vehicle free of charge. The recall began on august 30, 2007. Owners can contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-503. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V289000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.