The problem
On certain travel trailers equipped with suburban three burner match light gas ranges, the oven thermostat control valve can allow gas flow to the oven burner when the oven control knob is pushed in and not fully in the correct position to light the pilot.
The risk
If the oven control knob was depressed for some time before lighting the pilot light, the excess gas in the oven could cause a flash at the opening of the oven, possibly resulting in personal injury.
The fix
Keystone is working with suburban to replace the oven thermostat control free of charge. The recall is expected to begin during august 2007. Owners may contact suburban at 1-423-775-2131 or keystone at 574-537-3925.
Contacts
Keystone recall no. 07-089. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V332000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.