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2007 Keystone NRG Problems, complaints & recalls

Owners have filed 1 complaint about the 2007 Keystone NRG with NHTSA, most often about the equipment & accessories (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2006 has 0.

NHTSA data checked

Rated once enough NRG years are on file

#445 most complained-about 2007 vehicle

Complaints
1
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2007 Keystone NRG problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Keystone NRG recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: recreational vehicle / trailer

08V325000161,250 vehicles affected

The problem
Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
The fix
Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.

Equipment: recreational vehicle / trailer

07V33200016 vehicles affected

The problem
On certain travel trailers equipped with suburban three burner match light gas ranges, the oven thermostat control valve can allow gas flow to the oven burner when the oven control knob is pushed in and not fully in the correct position to light the pilot.
The risk
If the oven control knob was depressed for some time before lighting the pilot light, the excess gas in the oven could cause a flash at the opening of the oven, possibly resulting in personal injury.
The fix
Keystone is working with suburban to replace the oven thermostat control free of charge. The recall is expected to begin during august 2007. Owners may contact suburban at 1-423-775-2131 or keystone at 574-537-3925.

What owners say

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1 complaints about the 2007 Keystone NRG

Newest first, as filed with NHTSA by owners.

Equipment & accessories

Tl*the contact owns a 2007 keystone nrg. The contact stated that the generator exhaust system was faulty. One of the weldings failed and the exhaust pipe detached from the vehicle, which pumped all the carbon monoxide back into the vehicle. While outside the vehicle, the carbon monoxide alarm failed. The vehicle was taken to the dealer and they have kept it for over a month, but refuse to make any repairs. The contact called the keystone manufacturer and they stated that they were interested in the failure. The dealer and manufacturer could not reach an agreement as to whom should repair the failure. The failure mileage was not applicable.

Filed Incident EquipmentNHTSA 10250874

Keystone NRG: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20071300Equipment & accessories-
20060400--
All NRG years

2007 Keystone NRG vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Keystone NRG

Does the 2007 Keystone NRG have any recalls?

Yes - NHTSA lists 3 recalls for the 2007 Keystone NRG: equipment (November 2017); recreational vehicle / trailer (July 2008); recreational vehicle / trailer (July 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Keystone NRG?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).

How many complaints has the 2007 Keystone NRG had?

1 complaints have been filed with NHTSA, the first on December 5, 2008 and the latest on December 5, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

What should I do if my 2007 Keystone NRG has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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