The problem
Mci is recalling 542 my 2000-2004 g4100 and g4500 motor coaches. Certain reworked tag axle arm assemblies had been identified with new cracks forming. Some of the tag axle arm assemblies that had previously been repaired during recalls 03v-411 or 06v458 may have been repaired with unidentified micro fractures and/or insufficient weld penetration.
The risk
If the tag axle swing arm cracks and remains undetected, the cracks can spread and potentially result in a partial or total separation of the tag axle assembly from the coach, increasing the risk of a crash.
The fix
Dealers will re-inspect and if cracks are identified or incorrect welds in the previously repaired areas, both right and left tag arm assemblies will be replaced. If no problems are identified, dealers will reinstall the existing tag axle arm assemblies with new hardware free of charge. Please note that this campaign supersedes mci's previous recalls (please see 03v411 and 06v458). The recall began on march 18, 2008. Owner may contact motor coach at 1-800-241-2947.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V121000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.