The problem
Toyota is recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. The driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. Due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the driver and /or front passenger door when operating the power windows.
The risk
The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury.
The fix
Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. The recall began on april 16, 2008 to toyota owners. The recall began on may 21, 2008, for pontiac owners. Owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668.
Contacts
Toyota recall no. 80A/gm recall no. 07273. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac, Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V162000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.