The problem
Keystone rv is recalling 259 my 2008-2009 passport travel trailers, model 290bh. There is incorrect information on the federal identification label which fails to conform to the requirements of part 567, "certification." The label lists the axle capacity at 4400 lbs and it should be 3500 lbs.
The risk
The purpose of this part is to specify the content and location of, and other requirements for, the certification label to be affixed to motor vehicles to address certification-related duties and liabilities, and to provide the consumer with information to assist him or her in determining which of the federal motor vehicle safety standards are applicable to the vehicle.
The fix
Owners will be provided with corrected labels and installation instructions. If an owner so desires, they can have their dealer install the labels free of charge. The recall began on may 15, 2008. Owners may contact keystone rv at 1-866-425-4369.
Contacts
Keystone rv recall no. 08-107. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V220000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.