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Vehicle safety record

2009 Keystone Passport Problems, complaints & recalls

Owners have filed 1 complaint about the 2009 Keystone Passport with NHTSA, most often about the wheels & tires (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2008 has 0 and the 2010 has 1.

NHTSA data checked

BFewer problems than a typical Passport year, for its age

#399 most complained-about 2009 vehicle

Complaints
1
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2009 Keystone Passport problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2009 Keystone Passport recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: labels

08V220000259 vehicles affected

The problem
Keystone rv is recalling 259 my 2008-2009 passport travel trailers, model 290bh. There is incorrect information on the federal identification label which fails to conform to the requirements of part 567, "certification." The label lists the axle capacity at 4400 lbs and it should be 3500 lbs.
The risk
The purpose of this part is to specify the content and location of, and other requirements for, the certification label to be affixed to motor vehicles to address certification-related duties and liabilities, and to provide the consumer with information to assist him or her in determining which of the federal motor vehicle safety standards are applicable to the vehicle.
The fix
Owners will be provided with corrected labels and installation instructions. If an owner so desires, they can have their dealer install the labels free of charge. The recall began on may 15, 2008. Owners may contact keystone rv at 1-866-425-4369.

What owners say

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1 complaints about the 2009 Keystone Passport

Newest first, as filed with NHTSA by owners.

Wheels & tires

Purchased keystone passport travel trailer with mission tires st205 75r 14. Dot 7djty0t1108. Early on 2 tires lost air, no punctures or cause. Later a third flat was due to puncture. July of 2014 noticed exposed belts and unusual wear on another tire. A local tire dealer informed me the tire was coming apart and we're fortunate that it didn't blow out causing damage. Decided I should get new tires of another brand. Dealer inspection of the mission tires revealed two other tires with belt separation and one...

Read the full complaint

with tread separation. He said tires looked bad, dangerous and defective. He said with as few miles on them, +/- 10,000, they shouldn't be in that condition. Contacted tireco, the mfr. Of mission tires. According to lisa, tires mfrd. Nov. Of 08 and out of warranty. Warranty starts date of mfr. Tires close to 2 yrs. Old when I purchased the trailer new. [[redacted]] said nothing they could do since tires out of warranty. Purchased new tires even though the remaining good tire had 7/32 of tread left. These mission tires are poor quality, defective and dangerous. We feel tireco owes us some kind of compensation for these defective tires since they had just approx. 10,000 Miles on them and were on the trailer almost two yrs. Before we purchased the trailer. We took pictures of the worse tire and will save the tires for any future review. We feel fortunate that none of the tires blew out and we caught the problem in time. These mission tires need to be recalled and replaced before someone is injured and/or killed due to these defective, poor quality tires. They are made in china! Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident TiresNHTSA 10618229

Keystone Passport: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20130400-C
20120300-C
20112300Body, doors & structureC
20101300Electrical systemC
20091200Wheels & tiresB
20080200-B
20070300-C
All Passport years

2009 Keystone Passport vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2009 Keystone Passport

Does the 2009 Keystone Passport have any recalls?

Yes - NHTSA lists 2 recalls for the 2009 Keystone Passport: equipment (November 2017); labels (May 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2009 Keystone Passport?

By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (1).

How many complaints has the 2009 Keystone Passport had?

1 complaints have been filed with NHTSA, the first on August 1, 2014 and the latest on August 1, 2014. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2009 Keystone Passport a reliable vehicle?

Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Keystone Passport year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Passport years have the most complaints?
What should I do if my 2009 Keystone Passport has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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