- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2009 Keystone Cougar Problems, complaints & recalls
Owners have filed 4 complaints about the 2009 Keystone Cougar with NHTSA, most often about the body, doors & structure (3) and the wheels & tires (2). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2008 has 9 and the 2010 has 10.
NHTSA data checked
BFewer problems than a typical Cougar year, for its age
#274 most complained-about 2009 vehicle
- Complaints
- 4
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2009 Keystone Cougar problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2009 Keystone Cougar recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling certain model year 2007-2009 cougar fifth wheel trailers manufactured from may 12, 2006, through february 12, 2009, for incorrect information on the federal identification tag and tire and loading information label. These vehicles fail to comply with the requirements of part 567, "certification." The subject vehicles were manufactured with a label that lists the maximum tire pressure of 80psi instead of the correct maximum pressure of 65psi.
- The risk
- Overinflating tires increases the risk of tire failure and property damage.
- The fix
- Keystone will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on february 19, 2012. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain model year 2008-2010 cougar and laredo trailers and fifth wheel vehicles. These vehicles have experienced a limited number of failures with its spare tire carriers in particular, the spare tire carriers, when combined with a 16" spare tire and when installed on the bumper of a slide out bike/storage rack, may break or crack after time causing the spare tire to fall off.
- The risk
- If the tire carrier fails causing the tire to come loose, there is an increased risk of personal injury and property damage.
- The fix
- The remedy is to replace the spare tire carrier with a new spare tire carrier free of charge. The safety recall began onmarch 8, 2010. Owners may contact keystone at 1-866-425-4369.
What owners say
Be the first Cougar owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
4 complaints about the 2009 Keystone Cougar
Newest first, as filed with NHTSA by owners.
The welds on the spare tire carrier start tearing from it being tightened to much to the rear bumper causing the spare tire to start leaning in a back position. If the carrier is not replaced , the spare tire will fall off when the welds completely brake (this is likely to happen when the vehicle is in motion) . *Tr
Hello, I purchased a 2009 keystone cougar 318sab on june 7, 2013. During the final walk thru inspection, I noticed the spare tire carrier was cracked and the tire wobbling around. The dealer, ruff's rv in euclid, oh said they would try to get me a new spare tire carrier. A few weeks has gone by, and I have no replacement carrier. I then searched online and found a keystone safety recall: 10v-063. This recall is exactly what has happened to my unit, except that I have 15" tires instead of 16" tires. I then called...
Read the full complaint
keystone and was told my rv is not included in the recall. I told the woman that my rv has the exact problem as the recall, but she insisted there was nothing wrong. How can this be allowed? Someone could be killed because of keystone's negligence for not including rv's with 15" tires! Is there anything that can be done by your office to correct this? Thanks in advance for your time! *Tr
While traveling at 60 mph, I observed trailer was sitting lower than normal and close to bed of truck. On stopping and inspecting I observed pin box was tilted upward and no longer level. Immediately stopped and disconnected trailer. Inspected pinbox at frame and found steel tearing away from frame at welds. Further inspection through removal of shroud showed front cross member arched upward close to 6 inches from horizontal. Entire pinbox nearly severed from main frame which would have resulted in total trailer...
Read the full complaint
separation and penitential death and injury to others and myself. Contacted local certified welder who stated steel showed signs of fatigue induced by insufficient size and poor welds. Portions of pinbox were improperly welded and steel was improperly sized. Internet search revealed additional failures by same frame manufacturer lippert components incorporated which were identical in photographs on the internet. Manufacturer of rv and frame refuse to examine damage or accept responsibility since warranty is expired. *Tr
The area of the frame where the pin box attaches failed. According to the repair shop, the welds were not done correctly when it was manufactured. Multiple areas of poor weld penetration were evident in the frame failure area, and the resulting failure allowed the hitch to disconnect from 75% of one frame rail and about 50% of the remaining frame rail. An internet search has revealed multiple instances of similar failure of lippert components frames used by various manufactures. According to the repair shop this same problem was the subject of a recall in 1999 on carriage 5th wheel trailers.
Keystone Cougar: every year compared
All Cougar years2009 Keystone Cougar vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2009 Keystone Cougar | 4 | 3 | B | |
| 2009 Keystone Montana | 9 | 5 | D | Compare |
| 2009 Keystone Raptor | 7 | 4 | F | Compare |
| 2009 Keystone Laredo | 3 | 4 | F | Compare |
| 2009 Keystone Fuzion | 2 | 5 | C | Compare |
| 2009 Keystone Challenger | 2 | 4 | D | Compare |
| 2009 Keystone Passport | 1 | 2 | B | Compare |
| 2009 Keystone Outback | 1 | 1 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2009 Keystone Cougar
Does the 2009 Keystone Cougar have any recalls?
Yes - NHTSA lists 3 recalls for the 2009 Keystone Cougar: equipment (November 2017); labels (November 2011); temporary / emergency spare tire (February 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2009 Keystone Cougar?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (3), wheels & tires (2).
How many complaints has the 2009 Keystone Cougar had?
4 complaints have been filed with NHTSA, the first on August 5, 2011 and the latest on May 15, 2014. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2009 Keystone Cougar a reliable vehicle?
Its Safety Index is 62 out of 100 (grade B: fewer problems than a typical Keystone Cougar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Cougar years have the most complaints?
2004 (26), 2010 (10), 2007 (9). See every Keystone Cougar year compared.
What should I do if my 2009 Keystone Cougar has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data