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2015 Keystone Cougar Problems, complaints & recalls

Owners have filed 5 complaints about the 2015 Keystone Cougar with NHTSA, most often about the suspension (2) and the wheels & tires (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2014 has 4 and the 2016 has 5.

NHTSA data checked

CAbout as many problems as a typical Cougar year, for its age

#293 most complained-about 2015 vehicle

Complaints
5
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2015 Keystone Cougar problems

Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2015 Keystone Cougar recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: recreational vehicle / trailer

15V3170001,529 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk
If the room extends while vehicle is in motion, there is an increased risk of a crash.
The fix
Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

Suspension: non-powered axle assembly

15V2070002,260 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
The risk
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
The fix
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

What owners say

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5 complaints about the 2015 Keystone Cougar

Newest first, as filed with NHTSA by owners.

SuspensionWheels & tires

Only event so far, a properly inflated tire had the tread come off the casing at about 7000 miles at 60 mph. I replaced the oem load range 'd' tires with load range 'e' tires.These oem tires at 2540# give a scant 160# safety margin. In july while doing maintenance for a 1500 mile trip I read the axle tags so I could obtain the correct seals for the hub bearings. The axles are rated 4400# each times 2 is 8800#. The gvw rating for the trailer is 10,000#. So if this 5th wheel is traveling fully loaded it is 1200# over the capacity of the installed axles. I am a certified auto technician, I find this unsafe, especially with the large hills here in north carolina.

Filed Incident Suspension · WheelsNHTSA 11289033
Other & unknown

I have a 2015 keystone cougar fifth wheel trailer and had a failure of the spare tire carrier that is mounted to the bumper of a pull out bike/storage tray. The spare tire carrier broke off and the tire could have caused terrible danger to another vehicle, but fortunately that did not occur. I got no response from keystone or guidance on how to resolve the issue. I see that there was a recall in 2/25/10 for the same issue on keystone fifth wheels. How does this keep happening. I am unsure how to mount the...

Read the full complaint

spare tire safely now and keystone will not help. I am concerned if I buy another carrier and place it back on the bumper the same thing will eventually happen again and it could kill someone on the road if it came off. Thanks for your attention.

Filed Incident Unknown or otherNHTSA 11063838
Electrical systemBrakes

From the time I left the dealer lot, I never had brakes that worked properly. Increasing the output from the brake controller didn't help. The brakes would over heat and never felt that I had enough brake to stop the trailer/truck. Had the brakes checked by several rv dealers which led to an adjust only. Recent trip caused "hot" brakes/wheels and brake smell. Went to a facility that specializes in rv repair and told them to tear the system apart and fix the problem. They found not enough voltage at brakes. ...

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Further investigation found excessive length and small gage wire installed by manufacturer. Not enough current going to brakes. Keystone installed 14 gage wire and it should have been 12 gage.

Filed Incident Electrical system · Service brakesNHTSA 11022172
Other & unknown

The spare tire holder mounted on the rear bumper broke while traveling on the interstate at 70 mph in heavy traffic. We were shocked to see how light it was made after it broke. No injuries happen but this could have easily turned out differently. We did not find our spare tire.

Filed Incident Unknown or otherNHTSA 10885387
Suspension

Tl* the contact owns a 2015 keystone cougar fifth wheel. While driving 60 mph, the hanger that held the driver side spring detached. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Filed Incident SuspensionNHTSA 10865643

Keystone Cougar: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20199800Body, doors & structureF
20184400Body, doors & structureC
20173700Body, doors & structureD
20165201SuspensionB
20155300SuspensionC
20144400LightsC
20136201Body, doors & structureC
20125200Body, doors & structureB
20119700Wheels & tiresD
All Cougar years

2015 Keystone Cougar vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2015 Keystone Cougar

Does the 2015 Keystone Cougar have any recalls?

Yes - NHTSA lists 3 recalls for the 2015 Keystone Cougar: equipment (November 2017); recreational vehicle / trailer (May 2015); non-powered axle assembly (April 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2015 Keystone Cougar?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), wheels & tires (1), brakes (1).

How many complaints has the 2015 Keystone Cougar had?

5 complaints have been filed with NHTSA, the first on May 18, 2016 and the latest on December 14, 2019. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2015 Keystone Cougar a reliable vehicle?

Its Safety Index is 59 out of 100 (grade C: about as many problems as a typical Keystone Cougar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Cougar years have the most complaints?
What should I do if my 2015 Keystone Cougar has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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