- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2013 Keystone Cougar Problems, complaints & recalls
Owners have filed 6 complaints about the 2013 Keystone Cougar with NHTSA, most often about the body, doors & structure (3) and the wheels & tires (2). Those complaints describe 1 fire. It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2012 has 5 and the 2014 has 4.
NHTSA data checked
CAbout as many problems as a typical Cougar year, for its age
#259 most complained-about 2013 vehicle
- Complaints
- 6
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2013 Keystone Cougar problems
Share of all 6 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2013 Keystone Cougar recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
- The risk
- If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
- The fix
- Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners say
Be the first Cougar owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
6 complaints about the 2013 Keystone Cougar
Newest first, as filed with NHTSA by owners.
While traveling on our family vacation, with our 2013 keystone cougar 5th wheel. We experienced 2 tire blowouts. While traveling n on i-59 (just inside ga state line) at approx. 60 Mph, the right rear tire exploded causing damage to the camper. Put spare on and continued on our trip. Once we arrived at campground the exploded tire was taken to a tire store and replaced. New tire was put on camper and the spare returned to the spare position on the rear of the camper. Upon our return trip home, traveling on i-75 s,...
Read the full complaint
we had blowout #2. It was the left rear tire. Now damage had been done to both sides of the 5th wheel. Thankfully we had tire replaced while on vacation or we would have been sitting on the side of the interstate waiting with our 2 small children for who knows how long on someone to come tow us or replace tire. We changed the tire and headed straight for the tire store at home, where all 4 tires where replaced. So now we are out all the money for 4 new tires, but also our $500 insurance deductible that will be applied twice!! Since it happened on 2 different days, but on the same trip less than 300 miles apart, it had to be 2 separate claims. Therefore $1000.00 Deductible! There are so many complaints all over the internet about these tires. Either the tire manufacturer or the rv manufacturer needs to resolve these issues before someone ends up getting killed!!!
Tl* the contact owns a 2013 keystone cougar. The contact stated that while driving at 60 mph, the rear bumper fractured while the spare tire plummeted into traffic. The vehicle was not diagnosed or repaired. The manufacturer was no notified of the failure. The failure mileage was approximately 10,000.
2013 Keystone cougar trailer. Consumer writes in regards to tire failure. *Smd the consumer noticed as he was driving, he noticed that one of the right side trailer tires were shredding. When he was finally able to stop, he discovered the tire was loosing air and the tread has completely separated from the casing and the sidewall was still intact. There was extensive damage to the sheet metal and dual axles. *Jb
There are 2 fold out coaches on the trailer with air mattress' for the pad. We have not been able to have either air mattress stay inflated over night since we bought it. One of them leaks through the outlet to deflate it and we have to put a cellophane baggie under the cap to keep it up part of the night. The other air mattress has one corner that the was folded over when it was made (the material is doubled over) and there is a leak there. We have tried every patch made and cannot get the leak stopped because...
Read the full complaint
it is on the edge. The other 3 corners on that air mattress look normal and are just fine, that is how I know that the one corner is a manufacturer defect. I have called keystone twice, once more today, and they said there is no recall on it so they cannot help. These are manufacturers defects and I hope you can help. Thank-you *tr
We own a 2013 keystone cougar 5th wheel model 331mks. On 4/4/14 we were at a campground and started to set up. The rig was only on 12v battery power. I had not yet connected to shore power. When I pushed the button to lower the landing gear, nothing happened. I tried the remote control, and nothing happened again. I went to get the power cord intending to plug it in. The cord was in the storage area in the front, under the hitch, where the battery is. When I opened the door, immediately smoke was billowing out....
Read the full complaint
Then I saw the flame. It was coming from the circuit board above the battery.I immediately got the fire extinguisher. After using it several times, the flame kept coming back. I called 911 for the fire department. The propane tanks are right next to the area burning. I immediately removed both of them. All I could think of was the possibility of an explosion. The dispatcher asked if there was anything else nearby that could burn. I said "yes, it is connected to my truck which is full of diesel." I could imagine everything going up in smoke. I turned off the battery, turned off all the circuit breakers, but the flame kept coming back after I kept using the fire extinguisher.My wife went for the campground ranger. I finally emptied the fire extinguisher and the flame came back. I had nothing else to try, so I reached in and pulled the wires out which were all melted at and around the circuit board. The camp ranger told us that he had never seen anything like this before since it was not plugged into 110. I drove the rig to the dealer. At the dealership, 3 men came out to look. They said that they couldn't believe what they saw and that they had never seen this happen before. They took pictures. Our 5th wheel is now at the dealer. They said they will be talking to keystone on monday to see what next steps there are. *Tr
Tl* the contact owns a 2013 keystone cougar. The contact stated that while driving 60 mph, the rear bumper began to separate from the vehicle over the course of a two hour drive. The vehicle was taken to a dealer for diagnosis and the contact was informed that the bumper would have to be re-attached. The vehicle was repaired. The vin was unavailable. The failure and current mileage was 120. Updated 06/10/13 *bf updated 06/14/2013*js
Keystone Cougar: every year compared
All Cougar years2013 Keystone Cougar vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Keystone Cougar | 6 | 2 | C | |
| 2013 Keystone Raptor | 10 | 2 | D | Compare |
| 2013 Keystone Montana | 9 | 6 | D | Compare |
| 2013 Keystone Alpine | 7 | 2 | C | Compare |
| 2013 Keystone Laredo | 3 | 3 | D | Compare |
| 2013 Keystone Fuzion | 2 | 2 | B | Compare |
| 2013 Keystone Bullet | 2 | 4 | C | Compare |
| 2013 Keystone Outback | 2 | 3 | C | Compare |
| 2013 Keystone Bullet Premier | 2 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Keystone Cougar
Does the 2013 Keystone Cougar have any recalls?
Yes - NHTSA lists 2 recalls for the 2013 Keystone Cougar: equipment (November 2017); equipment (April 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2013 Keystone Cougar?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (3), wheels & tires (2), equipment & accessories (1).
How many complaints has the 2013 Keystone Cougar had?
6 complaints have been filed with NHTSA, the first on April 23, 2013 and the latest on June 6, 2016. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2013 Keystone Cougar a reliable vehicle?
Its Safety Index is 59 out of 100 (grade C: about as many problems as a typical Keystone Cougar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Cougar years have the most complaints?
2004 (26), 2010 (10), 2007 (9). See every Keystone Cougar year compared.
What should I do if my 2013 Keystone Cougar has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data