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2013 Keystone Outback Problems, complaints & recalls

Owners have filed 2 complaints about the 2013 Keystone Outback with NHTSA, most often about the suspension (1) and the visibility & wipers (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2012 has 0 and the 2014 has 0.

NHTSA data checked

CAbout as many problems as a typical Outback year, for its age

#327 most complained-about 2013 vehicle

Complaints
2
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2013 Keystone Outback problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2013 Keystone Outback recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment

13V1550006,561 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
The fix
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Equipment

12V361000117 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2013 Outback and Sydney recreational vehicles manufactured from July 10, 2012, through July 17, 2012. These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector.
The risk
In the event of a fire, the lack of a fire detector can lead to an increased risk of personal injury and/or property damage.
The fix
Keystone will notify owners, and dealers will inspect and install, as necessary, a fire detector, free of charge. The safety recall ibegan on August 10, 2012. Owners may contact Keystone at 1-866-425-4369.

What owners say

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2 complaints about the 2013 Keystone Outback

Newest first, as filed with NHTSA by owners.

Visibility & wipers

Third tear brake light'- gasket on brake light leaks water during rain storm.

Filed Incident Visibility / wiperNHTSA 11074116
Suspension

Suspension shackle bushings wearing in less than 3000 miles mounting bolts to shackles loose lock nut. No manual that states operator has to have suspension serviced . Have had wheel bearing replaced in same front axle twice because of wheel overheating causing brake dust.

Filed Incident SuspensionNHTSA 10929917

Keystone Outback: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20174300Body, doors & structureD
20162300Body, doors & structureC
20150200-B
20140200-B
20132300SuspensionC
20120100-A
20114410Wheels & tiresD
20102300Body, doors & structureC
20091100Body, doors & structureA
All Outback years

2013 Keystone Outback vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2013 Keystone Outback

Does the 2013 Keystone Outback have any recalls?

Yes - NHTSA lists 3 recalls for the 2013 Keystone Outback: equipment (November 2017); equipment (April 2013); equipment (July 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2013 Keystone Outback?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (1), visibility & wipers (1).

How many complaints has the 2013 Keystone Outback had?

2 complaints have been filed with NHTSA, the first on December 5, 2016 and the latest on February 21, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2013 Keystone Outback a reliable vehicle?

Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Outback years have the most complaints?
What should I do if my 2013 Keystone Outback has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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