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2017 Keystone Outback Problems, complaints & recalls

Owners have filed 4 complaints about the 2017 Keystone Outback with NHTSA, most often about the equipment & accessories (1) and the body, doors & structure (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2016 has 2 and the 2018 has 0.

NHTSA data checked

DMore problems than a typical Outback year, for its age

#279 most complained-about 2017 vehicle

Complaints
4
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2017 Keystone Outback problems

Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2017 Keystone Outback recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Structure

17V439000910 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
The risk
Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
The fix
Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.

Equipment: recreational vehicle / trailer

16V28200088 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
The risk
The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
The fix
Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.

What owners say

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4 complaints about the 2017 Keystone Outback

Newest first, as filed with NHTSA by owners.

Equipment & accessories

2017 Keystone outback rv. Consumer writes in regards to fire extinguisher safety recall. *Ld *js

Filed Incident EquipmentNHTSA 11280131
Wheels & tires

Trailer purchased new in april of 2017. During a thanksgiving trip I noticed what seems to be a tire delaminating. We replaced it with the spare. Upon inspection when we returned home I noticed that the weight ratings of the tires don't seem to match what the factory is specifying the trailer weighs. The tires are trailer king st225/75r15 with a max weight rating of 2,540lbs each. The trailer has four (4) with a dual axle setup. These are factory issued tires. The gvwr of the trailer is 10,500lbs which...

Read the full complaint

calculates as 340lbs in excess of the tire capacity. I am in the process of replacing all the tires on the trailer as I cannot afford a blow-out and I think I'm on the path to one with these tires. There was no blow-out, simply an imminent tire failure which I believe is a direct result of incorrect/underweight tire selection by keystone. *Dt *tr *dt *tr

Filed Incident Tires · WheelsNHTSA 11163222
Body, doors & structure

Tl* the contact owns a 2017 keystone outback trailer being hauled by a 2014 dodge ram. The contact received a recall notice for nhtsa campaign number: 17v439000 (structure) in october of 2017. The contact took the vehicle to motor sportland (4001 state st, salt lake city, ut 84107) and the draw bar was repaired. However, two months later, the draw bar started to rust. The manufacturer was contacted and stated that the trailer should not have been left outside. No further assistance was provided. The trailer was not repaired again. The vin was invalid. There was no mileage.

Filed Incident StructureNHTSA 11090475
Other & unknown

But bare steel on tounge recall 17v-439 =- did not prime or paiint and is rusting - per keystone - not their problem and should not be in the environment whereit can get wet. What? - It is a teravel reailer and it is the tow bar. Keystone has created a potentially worse safety issue by not painting the repair - now it could rust out and fail

Filed Incident Unknown or otherNHTSA 11090474

Keystone Outback: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20210200-C
20200100-A
20191200Body, doors & structureC
20180100-A
20174300Body, doors & structureD
20162300Body, doors & structureC
20150200-B
20140200-B
20132300SuspensionC
All Outback years

2017 Keystone Outback vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2017 Keystone Outback

Does the 2017 Keystone Outback have any recalls?

Yes - NHTSA lists 3 recalls for the 2017 Keystone Outback: equipment (November 2017); structure (July 2017); recreational vehicle / trailer (May 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2017 Keystone Outback?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), body, doors & structure (1), wheels & tires (1).

How many complaints has the 2017 Keystone Outback had?

4 complaints have been filed with NHTSA, the first on April 27, 2018 and the latest on November 20, 2019. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2017 Keystone Outback a reliable vehicle?

Its Safety Index is 38 out of 100 (grade D: more problems than a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Outback years have the most complaints?
What should I do if my 2017 Keystone Outback has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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