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2017 Keystone Bullet Problems, complaints & recalls

Owners have filed 4 complaints about the 2017 Keystone Bullet with NHTSA, most often about the suspension (2) and the wheels & tires (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2016 has 3 and the 2018 has 2.

NHTSA data checked

CAbout as many problems as a typical Bullet year, for its age

#279 most complained-about 2017 vehicle

Complaints
4
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2017 Keystone Bullet problems

Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2017 Keystone Bullet recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: air conditioner

16V60000051,585 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
The risk
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
The fix
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

What owners say

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4 complaints about the 2017 Keystone Bullet

Newest first, as filed with NHTSA by owners.

Suspension

1. Component that failed: The leaf springs on the rear axle broke in half. This RV has two rear axles. The leaf springs that broke were both on the rear axle. 2. How was your safety put at risk?: If the springs broke while at highway speeds, control of the Travel Trailer could have been lost. 3. Has the problem been confirmed by a dealer or independent service center?: Yes. Both broken leaf springs have been replaced. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance...

Read the full complaint

representative?: No. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. We did hear a "pop noise" when one of the springs snapped/broke. The leaf spring broke while making a U-turn. Keystone RV was notified of this spring failure. I wanted Keystone RV to know of this problem in the event other RV Trailer Trailers are experiencing similar suspension failures. I do not overload the travel trailer. The RV Travel Trailer is used primarily in the Rocky Mountain West. So the leaf springs were not subject to salt air and/or high humidity that would lead to corrosion. I drive very conservatively. I am always the slowest vehicle on the highway. I do not camp off-road. The RV Travel Trailer is 6 1/2 years old. The leaf springs should not have failed at such a young age and under the circumstances that exist.

Filed Incident SuspensionNHTSA 11541606
Wheels & tires

I, as many others who buy recreational vehicles, have been having some issues with these tires blowing out. We purchased our vehicle, brand new in february 2018. Less than 500 miles on tires. The tire pressure was correct and we had a very light load, less than they tires are supposed to be able to handle. We just recently had one which thankfully no harm to anyone but our camper. After this we replaced all the tires.

Filed Incident TiresNHTSA 11109812
Body, doors & structure

Cpsc:we purchased a new 2017 keystone bullet travel trailer in september 2017. We have two doors on our trailer and have had problems with the entry door locks locking when the latch is in the unlock position. The fic locks have both locked when the door was just closed. The last time leaving my dog on the inside and I was left in 38 degree weather(in my pj's and a light jacket and my cell phone on the inside with my dog) for over 4 hours before finding another owner of a keystone travel trailer who was gracious enough in allowing us to try to use their keys to open our doors. The rear door was in the unlock positions and we were unable to unlock the lock even with a key. *Dt *js

Filed Incident Latches / locks / linkages · Unknown or otherNHTSA 11091828
Suspension

Tl* the contact owns a 2017 keystone bullet travel trailer. While driving at speeds above 60 mph, the trailer became extremely unstable and swayed and rocked back and forth. The trailer was taken to the dealer (camping world of new port richie in holiday, florida). The hitch and tires were replaced, but the failure continued. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.

Filed Incident SuspensionNHTSA 11006198

Keystone Bullet: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20213300BrakesD
20201301Body, doors & structureD
20192400Equipment & accessoriesD
20182100Fuel systemA
20174200SuspensionC
20163300Body, doors & structureC
20151400Body, doors & structureC
20144501Body, doors & structureD
20132400BrakesC
All Bullet years

2017 Keystone Bullet vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2017 Keystone Bullet

Does the 2017 Keystone Bullet have any recalls?

Yes - NHTSA lists 2 recalls for the 2017 Keystone Bullet: equipment (November 2017); air conditioner (August 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2017 Keystone Bullet?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), wheels & tires (1), body, doors & structure (1).

How many complaints has the 2017 Keystone Bullet had?

4 complaints have been filed with NHTSA, the first on July 18, 2017 and the latest on August 30, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2017 Keystone Bullet a reliable vehicle?

Its Safety Index is 57 out of 100 (grade C: about as many problems as a typical Keystone Bullet year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Bullet years have the most complaints?
What should I do if my 2017 Keystone Bullet has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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