- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2014 Keystone Bullet Problems, complaints & recalls
Owners have filed 4 complaints about the 2014 Keystone Bullet with NHTSA, most often about the body, doors & structure (2) and the suspension (1). Those complaints describe 1 fire. It is covered by 5 recalls, the latest in November 2017 for the equipment. For comparison, the 2013 has 2 and the 2015 has 1.
NHTSA data checked
DMore problems than a typical Bullet year, for its age
#292 most complained-about 2014 vehicle
- Complaints
- 4
- Recalls
- 5
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2014 Keystone Bullet problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2014 Keystone Bullet recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
- The risk
- If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
- The risk
- A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
- The risk
- With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
- The risk
- If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
- The fix
- Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners say
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4 complaints about the 2014 Keystone Bullet
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2014 keystone bullet. The contact stated that water entered the rear panel of the trailer. Upon inspection, the contact found that the aluminum molding heated and caused the rear panel to warp. An independent mechanic was contacted and confirmed that inadequate material was used, which caused the failure. The dealer and manufacturer were not contacted. The failure mileage was 1,500.
Tl* the contact owns a 2014 keystone bullet 284rls travel trailer 28ft. The contact stated that the vehicle's light switches became inoperable. Upon expecting the ceiling lights, the contact noticed that the light switches had melted and burned. The contact also stated that the sockets were burned. The contact stated that the switches were mounted to the exterior of the wooden cabinets and was concerned of greater heat dissipation. There were no warning indicators illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was unavailable.
Windows were manufactured in mexico. Windows do not fit and improperly installed.Claim was made and and denied within warranty period. Keystone after warranty was out changed complaint to another cause without inspection and denied again as out of warranty. The worst customer service I have ever experienced.
The deadbolt lock on the door of the trailer would not unlock. We had to climb trough the emergency window, but the lock would not turn from the inside either so we had to unscrew and remove the door handle. Then remove the deadbolt so we could use the door. The second incident that happened was on 7/5/2015. When we returned home from our trip while washing the camper we noticed the axle spring shackle was hanging down. Upon inspection we realized that the bolt was missing and at some point must have snapped off the vehicle while we were towing it. Luckily we did not crash. The passenger side suspension was sitting on the frame of the trailer.
Keystone Bullet: every year compared
All Bullet years2014 Keystone Bullet vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2014 Keystone Bullet | 4 | 5 | D | |
| 2014 Keystone Montana | 11 | 4 | D | Compare |
| 2014 Keystone Cougar | 4 | 4 | C | Compare |
| 2014 Keystone Fuzion | 3 | 2 | B | Compare |
| 2014 Keystone Dutchmen Voltage | 3 | 1 | - | Compare |
| 2014 Keystone Alpine | 1 | 3 | C | Compare |
| 2014 Keystone Hideout | 1 | 4 | F | Compare |
| 2014 Keystone Big Sky | 1 | 1 | C | Compare |
| 2014 Keystone Carbon | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2014 Keystone Bullet
Does the 2014 Keystone Bullet have any recalls?
Yes - NHTSA lists 5 recalls for the 2014 Keystone Bullet: equipment (November 2017); air conditioner (August 2016); hanger / bracket (March 2014); non-powered axle assembly (March 2014) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2014 Keystone Bullet?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), suspension (1), electrical system (1).
How many complaints has the 2014 Keystone Bullet had?
4 complaints have been filed with NHTSA, the first on July 8, 2015 and the latest on August 24, 2017. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2014 Keystone Bullet a reliable vehicle?
Its Safety Index is 30 out of 100 (grade D: more problems than a typical Keystone Bullet year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Bullet years have the most complaints?
2014 (4), 2017 (4), 2016 (3). See every Keystone Bullet year compared.
What should I do if my 2014 Keystone Bullet has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data