- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2017 Keystone Residence Problems, complaints & recalls
Owners have filed 1 complaint about the 2017 Keystone Residence with NHTSA, most often about the electrical system (1). Those complaints describe 1 fire. It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2016 has 0 and the 2018 has 0.
NHTSA data checked
CAbout as many problems as a typical Residence year, for its age
#381 most complained-about 2017 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2017 Keystone Residence problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Keystone Residence recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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1 complaints about the 2017 Keystone Residence
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2016 keystone residence trailer. The contact stated that there was smoke present inside of the trailer from the electric fireplace. The contact shut the unit off by unplugging it. No warning lights illuminated. The trailer was equipped with a grey stone electric fire place. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but no assistance was provided due to the unit being out of warranty. The mileage was 25,000. *Tt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6).'*Jb
Keystone Residence: every year compared
All Residence years2017 Keystone Residence vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Keystone Residence | 1 | 1 | C | |
| 2017 Keystone Montana | 8 | 1 | C | Compare |
| 2017 Keystone Bullet | 4 | 2 | C | Compare |
| 2017 Keystone Outback | 4 | 3 | D | Compare |
| 2017 Keystone Cougar | 3 | 7 | D | Compare |
| 2017 Keystone Fuzion | 3 | 3 | B | Compare |
| 2017 Keystone Keystone | 3 | 0 | C | Compare |
| 2017 Keystone Passport | 1 | 3 | C | Compare |
| 2017 Keystone Alpine | 1 | 2 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Keystone Residence
Does the 2017 Keystone Residence have any recalls?
Yes - NHTSA lists 1 recall for the 2017 Keystone Residence: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Keystone Residence?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1).
How many complaints has the 2017 Keystone Residence had?
1 complaints have been filed with NHTSA, the first on June 18, 2019 and the latest on June 18, 2019. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Keystone Residence a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Keystone Residence year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Keystone Residence has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data