- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2011 Keystone Residence Problems, complaints & recalls
No owner complaints about the 2011 Keystone Residence have been filed with NHTSA. It is covered by 3 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
DMore problems than a typical Residence year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Keystone Residence recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain model year 2010-2011 residence travel trailers. A 30 amp breaker was installed on the washer/dryer circuit and it needs a 20 amp breaker.
- The risk
- An improper protected electrical circuit will increase the risk of property damage and personal injury.
- The fix
- Dealers will replace the 30 amp breaker with a 20 amp breaker free of charge. The safety recall began on june 6, 2010. Owners may contact keystone customer service at 1-866-425-4369.
What owners say
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No complaints about the 2011 Keystone Residence yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Residence: every year compared
All Residence years2011 Keystone Residence vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Keystone Residence | 0 | 3 | D | |
| 2011 Keystone Cougar | 9 | 7 | D | Compare |
| 2011 Keystone Outback | 4 | 4 | D | Compare |
| 2011 Keystone Montana | 3 | 8 | D | Compare |
| 2011 Keystone Fuzion | 2 | 7 | D | Compare |
| 2011 Keystone Raptor | 2 | 6 | D | Compare |
| 2011 Keystone Laredo | 2 | 7 | F | Compare |
| 2011 Keystone Alpine | 2 | 4 | C | Compare |
| 2011 Keystone Passport | 2 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Keystone Residence
Does the 2011 Keystone Residence have any recalls?
Yes - NHTSA lists 3 recalls for the 2011 Keystone Residence: equipment (November 2017); equipment (October 2010); recreational vehicle / trailer (June 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Keystone Residence had?
None have been filed with NHTSA so far.
Is the 2011 Keystone Residence a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Keystone Residence year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Keystone Residence has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data