- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2011 Keystone Raptor Problems, complaints & recalls
Owners have filed 2 complaints about the 2011 Keystone Raptor with NHTSA, most often about the electrical system (1) and the brakes (1). It is covered by 6 recalls, the latest in November 2017 for the equipment. For comparison, the 2010 has 2 and the 2012 has 5.
NHTSA data checked
DMore problems than a typical Raptor year, for its age
#281 most complained-about 2011 vehicle
- Complaints
- 2
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Keystone Raptor problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Keystone Raptor recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling certain model year 2011 raptor recreational vehicles. The fresh water fill/draw line may be connected to the black waste water's tank.
- The risk
- In the event the fresh water line is connected to the black waste water's tank, the fresh water may become contaminated leading to an increased risk of personal injury.
- The fix
- Dealers will inspect the water lines to verify they are plumbed correctly and correct if necessary. This service will be performed free of charge. The safety recall began on february 10, 2011. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain fifth wheel trailers with a generator ready option. If the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections.
- The risk
- Overheating of the connections could result in a fire.
- The fix
- Dealers will inspect and replace the transfer switch if necessary free of charge. The safety was superceded by campaign 11v-577. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- The fix
- Keystone is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on december 10, 2010. Owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.
- The problem
- Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain model year 2010-2011 raptor fifth wheel trailers. The propane hose for the slide room may contact the tire and may become damaged as a result.
- The risk
- A propane leak in the presence of an ignition source could result in a fire/and/or explosion causing properly damage and/or personal injury.
- The fix
- Dealers will install a metal plate to prevent the propane line from coming into contact with the tire. The safety recall began on june 30, 2010. Owners may contact keystone customer service at 1-866-425-4369.
What owners say
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2 complaints about the 2011 Keystone Raptor
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2011 keystone raptor fifth wheel. The contact stated that while driving 35 mph, the brakes seized after the check trailer warning lamp illuminated. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 3000. Updated 05/09/12 *bf the consumer stated the rv has a defect in the electrical system. The electrical brakes need the (12v) batteries in case of an emergency. Updated 05/12/2012 *js
Tl*the contact owns a 2011 keystone raptor trailer. The contact stated that while driving approximately 70 mph the spare tire detached from the vehicle and he had no knowledge of the failure until he checked the tire. The vehicle was inspected by a dealer and they were unable to diagnose the failure and was advised that the manufacturer would respond. The vehicle was not repaired. The failure mileage was approximately 1,000.
Keystone Raptor: every year compared
All Raptor years2011 Keystone Raptor vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Keystone Raptor | 2 | 6 | D | |
| 2011 Keystone Cougar | 9 | 7 | D | Compare |
| 2011 Keystone Outback | 4 | 4 | D | Compare |
| 2011 Keystone Montana | 3 | 8 | D | Compare |
| 2011 Keystone Fuzion | 2 | 7 | D | Compare |
| 2011 Keystone Laredo | 2 | 7 | F | Compare |
| 2011 Keystone Alpine | 2 | 4 | C | Compare |
| 2011 Keystone Passport | 2 | 3 | C | Compare |
| 2011 Keystone Keystone | 2 | 0 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Keystone Raptor
Does the 2011 Keystone Raptor have any recalls?
Yes - NHTSA lists 6 recalls for the 2011 Keystone Raptor: equipment (November 2017); recreational vehicle / trailer (February 2011); electrical system (November 2010); recreational vehicle / trailer (November 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Keystone Raptor?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1), brakes (1), wheels & tires (1).
How many complaints has the 2011 Keystone Raptor had?
2 complaints have been filed with NHTSA, the first on May 2, 2011 and the latest on April 2, 2012. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2011 Keystone Raptor a reliable vehicle?
Its Safety Index is 28 out of 100 (grade D: more problems than a typical Keystone Raptor year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Raptor years have the most complaints?
2013 (10), 2009 (7), 2005 (5). See every Keystone Raptor year compared.
What should I do if my 2011 Keystone Raptor has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data