The problem
Keystone is recalling certain model year 2011 raptor recreational vehicles. The fresh water fill/draw line may be connected to the black waste water's tank.
The risk
In the event the fresh water line is connected to the black waste water's tank, the fresh water may become contaminated leading to an increased risk of personal injury.
The fix
Dealers will inspect the water lines to verify they are plumbed correctly and correct if necessary. This service will be performed free of charge. The safety recall began on february 10, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone safety recall no. 11-161. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V078000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.