- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2011 Keystone Fuzion Problems, complaints & recalls
Owners have filed 2 complaints about the 2011 Keystone Fuzion with NHTSA, most often about the body, doors & structure (2) and the equipment & accessories (1). It is covered by 7 recalls, the latest in November 2017 for the equipment. For comparison, the 2010 has 12 and the 2012 has 1.
NHTSA data checked
DMore problems than a typical Fuzion year, for its age
#281 most complained-about 2011 vehicle
- Complaints
- 2
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Keystone Fuzion problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Keystone Fuzion recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the generator ready option, or with standard generator. See the list above for the affected models. Some iota its-50r transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.
- The risk
- Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
- The fix
- Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v-594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.
- The risk
- This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.
- The fix
- Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on december 15, 2010. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain fifth wheel trailers with a generator ready option. If the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections.
- The risk
- Overheating of the connections could result in a fire.
- The fix
- Dealers will inspect and replace the transfer switch if necessary free of charge. The safety was superceded by campaign 11v-577. Owners may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- The fix
- Keystone is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on december 10, 2010. Owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.
- The problem
- Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.
- The problem
- Keystone is recalling certain 2011 alpine, avalanche, fuzion, laredo, montana, and mountaineer fifth wheel trailers manufactured from august 19, 2010 through september 1, 2010, equipped with dexter axles. On some axles, cracks could appear in the spindle weld.
- The risk
- These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
- The fix
- Keystone will notify owners and dealers will inspect the axle serial number and replace it if it falls within the serial number range. Replacement of the axle will be performed free of charge. The safety recall began on september 24, 2010. Owners may contact keystone customer service at 1-866-425-4369.
What owners say
Be the first Fuzion owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2011 Keystone Fuzion
Newest first, as filed with NHTSA by owners.
The fresh water tank support brackets and securing 3/8 self-drilling ? To 1? Tap screws failed. All (5) brackets failed. Only (2) tap screws on one end of the (2) outboard brackets remained installed. Those screws were backed off a tightened position by approximately 1/8? To 1/4? Position. Three (3) support channel brackets are bent in the middle to a permanent position by a 2 1/2" to 3? Drop in the center. The (2) support brackets at both ends of the tank support system dipped marginally.The bottom of the fresh...
Read the full complaint
water tank is permanently distorted on the bottom by approximately a 3? Dip. The brackets are made of 1/16 thick steel channel spanning a distance of 60 5/8.? The brackets & mounting screws are not substantial enough to support a load max of 830 lbs. Or less in either a stationary or on the road condition as illustrated by the failure. There are no warnings in the keystone owner?S manual that advise the owner that the rv should not be placed in motion with a partially full or full tank of fresh water. On occasion, when traveling, the fresh water tank has been partially filled to between the 1/3 and 2/3 water level as noted on the water tank monitor panel. However, the most concerning situation would be a catastrophic fresh water tank support system failure with the rv in motion, a tank of water breaching the undercarriage cover, (see other complaint filed 7/29/13), that could result in collateral damage to another vehicle or person. Keystone claims that the support system failed due to over filling the water tank. If keystone believes it is possible to over fill the fresh water tank, keystone should have designed a tank that would prevent the possibility of over filling the fresh water tank, i.E. Pressure relief plug on the tank or an overflow drain line, etc. I am the first and current owner/operator of this recreational vehicle (rv). Pictures available. *Tr
(2) 2,500 Lb flush mount d-rings in cargo area pulled out of floor while traveling north in interstate 5 in california. 600Lb motorcycle full of fuel came loose and crashed into wall of trailer. Discovered that all of the d-rings were improperly secured to frame and floor of trailer by manufacturer by (1) drill tip screw into frame and (2) wood screws into plywood. One of the d-rings that came loose had allegedly been fixed under warrenty at the rv dealership under keystones direction. A loose motor vehicle in a toy hauler could possibly cause fire, explosion injury or death from leaking fuel, propane and electrical shorts. *Tr
Keystone Fuzion: every year compared
All Fuzion years2011 Keystone Fuzion vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Keystone Fuzion | 2 | 7 | D | |
| 2011 Keystone Cougar | 9 | 7 | D | Compare |
| 2011 Keystone Outback | 4 | 4 | D | Compare |
| 2011 Keystone Montana | 3 | 8 | D | Compare |
| 2011 Keystone Raptor | 2 | 6 | D | Compare |
| 2011 Keystone Laredo | 2 | 7 | F | Compare |
| 2011 Keystone Alpine | 2 | 4 | C | Compare |
| 2011 Keystone Passport | 2 | 3 | C | Compare |
| 2011 Keystone Keystone | 2 | 0 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Keystone Fuzion
Does the 2011 Keystone Fuzion have any recalls?
Yes - NHTSA lists 7 recalls for the 2011 Keystone Fuzion: equipment (November 2017); electrical system (December 2011); fuses and circuit breakers (December 2010); electrical system (November 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Keystone Fuzion?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), equipment & accessories (1).
How many complaints has the 2011 Keystone Fuzion had?
2 complaints have been filed with NHTSA, the first on February 13, 2012 and the latest on February 19, 2015. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2011 Keystone Fuzion a reliable vehicle?
Its Safety Index is 36 out of 100 (grade D: more problems than a typical Keystone Fuzion year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Fuzion years have the most complaints?
2010 (12), 2008 (4), 2014 (3). See every Keystone Fuzion year compared.
What should I do if my 2011 Keystone Fuzion has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data