The problem
Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the generator ready option, or with standard generator. See the list above for the affected models. Some iota its-50r transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.
The risk
Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
The fix
Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v-594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V577000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.