- The problem
- Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
- The risk
- A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Vehicle safety record
2020 Keystone Fuzion Problems, complaints & recalls
Owners have filed 2 complaints about the 2020 Keystone Fuzion with NHTSA, most often about the body, doors & structure (1) and the suspension (1). It is covered by 5 recalls, the latest in September 2022 for the integrated jack / leveler / stabilizer. For comparison, the 2019 has 1 and the 2021 has 3.
NHTSA data checked
DMore problems than a typical Fuzion year, for its age
#280 most complained-about 2020 vehicle
- Complaints
- 2
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Keystone Fuzion problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Keystone Fuzion recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
- The risk
- A generator that is able to energize the shore power connection may increase the risk of injury.
- The fix
- Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
- The risk
- If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.
- The risk
- The damaged wiring harness may short circuit, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.
What owners say
Be the first Fuzion owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2020 Keystone Fuzion
Newest first, as filed with NHTSA by owners.
The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV's with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching from the RV while being transporting and causing serious injury or death. I would like this investigated for not only my safety but the safety of other on the road.
Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back in April from the dealer, we noticed it was leaning to the right about three inches. Since we were unaware of the real...
Read the full complaint
issue, we went on our trip. We have had to level the trailer with leveling blocks at our campsite each time on the right side. We haven't had to do that in the past. Our safety and the safety of others were put at risk because the leaf spring could have broken, pulled the rear axle back, and steered us in an unexpected direction. This could result in us going into other vehicles on the road. Today, we had it inspected by two companies: The Spring Works as well as Bob Scott RV respectively in Grand Junction, Colorado. They both confirmed that we had a bad leaf spring on the right rear axle. Additionally, Bryan Dubose, at The Spring Works stated that the left rear leaf spring has been compromised because of the other faulty one. There were no warning signs other than the trailer leaning to the right when viewed from the rear. The symptom of the trailer leaning to the right first appeared when Camping World had replaced the defective rear axle and returned it to us in April of 2021.
Keystone Fuzion: every year compared
All Fuzion years2020 Keystone Fuzion vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Keystone Fuzion | 2 | 5 | D | |
| 2020 Keystone Alpine | 5 | 1 | C | Compare |
| 2020 Keystone Keystone | 5 | 0 | F | Compare |
| 2020 Keystone Cougar | 3 | 8 | F | Compare |
| 2020 Keystone Hideout | 2 | 5 | F | Compare |
| 2020 Keystone Impact | 1 | 4 | D | Compare |
| 2020 Keystone Atlas | 1 | 0 | - | Compare |
| 2020 Keystone Aspen Trail | 1 | 0 | C | Compare |
| 2020 Keystone Bullet | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Keystone Fuzion
Does the 2020 Keystone Fuzion have any recalls?
Yes - NHTSA lists 5 recalls for the 2020 Keystone Fuzion: integrated jack / leveler / stabilizer (September 2022); wiring (July 2020); electrical (July 2020); glass, side / rear (June 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Keystone Fuzion?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), suspension (1).
How many complaints has the 2020 Keystone Fuzion had?
2 complaints have been filed with NHTSA, the first on July 12, 2021 and the latest on April 16, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Keystone Fuzion a reliable vehicle?
Its Safety Index is 34 out of 100 (grade D: more problems than a typical Keystone Fuzion year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Fuzion years have the most complaints?
2010 (12), 2008 (4), 2014 (3). See every Keystone Fuzion year compared.
What should I do if my 2020 Keystone Fuzion has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data