- The problem
- Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
- The risk
- A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Vehicle safety record
2020 Keystone Impact Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Keystone Impact with NHTSA. Those complaints describe 1 injury. It is covered by 4 recalls, the latest in September 2022 for the integrated jack / leveler / stabilizer. For comparison, the 2019 has 0 and the 2021 has 0.
NHTSA data checked
DMore problems than a typical Impact year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
2020 Keystone Impact recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
- The risk
- A gas leak can increase the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
- The risk
- A generator that is able to energize the shore power connection may increase the risk of injury.
- The fix
- Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
- The risk
- If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
What owners say
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1 complaints about the 2020 Keystone Impact
Newest first, as filed with NHTSA by owners.
The trailer door released unexpectedly causing severe personal injuries
Keystone Impact: every year compared
All Impact years2020 Keystone Impact vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Keystone Impact | 1 | 4 | D | |
| 2020 Keystone Alpine | 5 | 1 | C | Compare |
| 2020 Keystone Keystone | 5 | 0 | F | Compare |
| 2020 Keystone Cougar | 3 | 8 | F | Compare |
| 2020 Keystone Fuzion | 2 | 5 | D | Compare |
| 2020 Keystone Hideout | 2 | 5 | F | Compare |
| 2020 Keystone Atlas | 1 | 0 | - | Compare |
| 2020 Keystone Aspen Trail | 1 | 0 | C | Compare |
| 2020 Keystone Bullet | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Keystone Impact
Does the 2020 Keystone Impact have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Keystone Impact: integrated jack / leveler / stabilizer (September 2022); lpg systems (January 2021); wiring (July 2020); electrical (July 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Keystone Impact had?
1 complaints have been filed with NHTSA, the first on August 24, 2020 and the latest on August 24, 2020. Of these, 0 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.
Is the 2020 Keystone Impact a reliable vehicle?
Its Safety Index is 31 out of 100 (grade D: more problems than a typical Keystone Impact year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Impact years have the most complaints?
2015 (1), 2020 (1). See every Keystone Impact year compared.
What should I do if my 2020 Keystone Impact has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data