- The problem
- Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
- The risk
- A failure of the fuel station controller increases the risk of a fire.
- The fix
- Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Vehicle safety record
2021 Keystone Impact Problems, complaints & recalls
No owner complaints about the 2021 Keystone Impact have been filed with NHTSA. It is covered by 4 recalls, the latest in February 2023 for the fuel system, gasoline.
NHTSA data checked
DMore problems than a typical Impact year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2021 Keystone Impact recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
- The risk
- A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.
- The risk
- The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.
- The fix
- Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
- The risk
- A generator that is able to energize the shore power connection may increase the risk of injury.
- The fix
- Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
What owners say
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No complaints about the 2021 Keystone Impact yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Impact: every year compared
All Impact years2021 Keystone Impact vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Keystone Impact | 0 | 4 | D | |
| 2021 Keystone Keystone | 18 | 0 | F | Compare |
| 2021 Keystone Alpine | 6 | 1 | D | Compare |
| 2021 Keystone Arcadia | 5 | 1 | C | Compare |
| 2021 Keystone Cougar | 4 | 7 | F | Compare |
| 2021 Keystone Fuzion | 3 | 4 | D | Compare |
| 2021 Keystone Hideout | 3 | 1 | D | Compare |
| 2021 Keystone Bullet | 3 | 3 | D | Compare |
| 2021 Keystone Crossroads Redwood | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Keystone Impact
Does the 2021 Keystone Impact have any recalls?
Yes - NHTSA lists 4 recalls for the 2021 Keystone Impact: fuel system, gasoline (February 2023); integrated jack / leveler / stabilizer (September 2022); storage (September 2020); wiring (July 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2021 Keystone Impact had?
None have been filed with NHTSA so far.
Is the 2021 Keystone Impact a reliable vehicle?
Its Safety Index is 33 out of 100 (grade D: more problems than a typical Keystone Impact year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Impact years have the most complaints?
2015 (1), 2020 (1). See every Keystone Impact year compared.
What should I do if my 2021 Keystone Impact has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data