- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
- The risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- The fix
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Vehicle safety record
2021 Keystone Hideout Problems, complaints & recalls
Owners have filed 3 complaints about the 2021 Keystone Hideout with NHTSA, most often about the equipment & accessories (1) and the body, doors & structure (1). It is covered by 1 recall, the latest in September 2021 for the lpg systems. For comparison, the 2020 has 2 and the 2022 has 2.
NHTSA data checked
DMore problems than a typical Hideout year, for its age
#264 most complained-about 2021 vehicle
- Complaints
- 3
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2021 Keystone Hideout problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2021 Keystone Hideout recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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3 complaints about the 2021 Keystone Hideout
Newest first, as filed with NHTSA by owners.
Outside wall cracking at bedroom slide lower front driver side. Had a small Crack at slide in fiberglass,I drilled and epoxies it. Crack continued to grow. Have contacted Bish's RV Kalispell MT. I have an appointment for drop off on 12/27/2023. I will be contacting Keystone also. Not sure of the cause but am deeply concerned about the frame
2021 Keystone hideout. Consumer writes seeking reimbursements for repairs made to vehicle. The consumer stated the vehicle experienced multiple failures. The vehicle lost the the air conditoner cover while being driven. It was months before the air condition could be repaired do to parts being unavailable. The passenger side bearing began to squeal and smoke while driving. The side bearings failed twice. It was months before the brakes could be repaired. The manufacturer assisted with this repair. The rear...
Read the full complaint
exhaust fan failed and was repaired. The slide out would not close properly due to improper sealing. The metal support for the spare split in half. Upon the second failure of the wheel bearings, parts were unable to be located to repair the vehicle. The consumer traveled home with no brakes where the vehicle awaited repairs. Also, during the travel the tire went flat.
Purchased the trailer on 9/25/20 and when I got it home I was checking equipment and noticed the passenger side brake was not wired to acuate the brake. Only the drivers side is wired. I noticed it was difficult to stop, as if the trailer was pushing the truck. I have contacted keystone via email to report this possible safety oversight to them. I was not involved in any accident.
Keystone Hideout: every year compared
All Hideout years2021 Keystone Hideout vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Keystone Hideout | 3 | 1 | D | |
| 2021 Keystone Keystone | 18 | 0 | F | Compare |
| 2021 Keystone Alpine | 6 | 1 | D | Compare |
| 2021 Keystone Arcadia | 5 | 1 | C | Compare |
| 2021 Keystone Cougar | 4 | 7 | F | Compare |
| 2021 Keystone Fuzion | 3 | 4 | D | Compare |
| 2021 Keystone Bullet | 3 | 3 | D | Compare |
| 2021 Keystone Crossroads Redwood | 1 | 1 | - | Compare |
| 2021 Keystone Aspen Trail | 1 | 0 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Keystone Hideout
Does the 2021 Keystone Hideout have any recalls?
Yes - NHTSA lists 1 recall for the 2021 Keystone Hideout: lpg systems (September 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2021 Keystone Hideout?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), body, doors & structure (1), brakes (1).
How many complaints has the 2021 Keystone Hideout had?
3 complaints have been filed with NHTSA, the first on September 27, 2020 and the latest on November 15, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2021 Keystone Hideout a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Keystone Hideout year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Hideout years have the most complaints?
2021 (3), 2018 (2), 2020 (2). See every Keystone Hideout year compared.
What should I do if my 2021 Keystone Hideout has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data