- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
- The risk
- The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
Vehicle safety record
2018 Keystone Hideout Problems, complaints & recalls
Owners have filed 2 complaints about the 2018 Keystone Hideout with NHTSA, most often about the equipment & accessories (1) and the body, doors & structure (1). It is covered by 3 recalls, the latest in March 2018 for the recreational vehicle / trailer. For comparison, the 2017 has 0 and the 2019 has 0.
NHTSA data checked
DMore problems than a typical Hideout year, for its age
#305 most complained-about 2018 vehicle
- Complaints
- 2
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Keystone Hideout problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Keystone Hideout recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Hideout recreational trailers, model 310. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65 PSI, when the correct GAWR is 5,200 lbs and the correct tire size is ST225/75R15E with 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- The incorrect label information may cause the operator to underinflate the tires, possibly resulting in their failure and an increased risk of a crash.
- The fix
- Keystone has notified owners and provided a corrected Federal Placard, free of charge. The recall began on December 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-310.
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners say
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2 complaints about the 2018 Keystone Hideout
Newest first, as filed with NHTSA by owners.
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 XX regulator is part of the recall. Why is my regulator not recalled ? I am the second owner, but I verified with the original owner that the gas valve has never been replaced. Does Keystone need to expand their recall date range?
Keystone Hideout: every year compared
All Hideout years2018 Keystone Hideout vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Keystone Hideout | 2 | 3 | D | |
| 2018 Keystone Keystone | 5 | 0 | D | Compare |
| 2018 Keystone Cougar | 4 | 4 | C | Compare |
| 2018 Keystone Alpine | 3 | 1 | B | Compare |
| 2018 Keystone Bullet | 2 | 1 | A | Compare |
| 2018 Keystone Aspen Trail | 1 | 0 | B | Compare |
| 2018 Keystone Carbon | 1 | 3 | D | Compare |
| 2018 Keystone Fuzion | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Keystone Hideout
Does the 2018 Keystone Hideout have any recalls?
Yes - NHTSA lists 3 recalls for the 2018 Keystone Hideout: recreational vehicle / trailer (March 2018); labels (December 2017); equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Keystone Hideout?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), body, doors & structure (1).
How many complaints has the 2018 Keystone Hideout had?
2 complaints have been filed with NHTSA, the first on January 17, 2022 and the latest on July 20, 2025. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Keystone Hideout a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Keystone Hideout year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Hideout years have the most complaints?
2021 (3), 2018 (2), 2020 (2). See every Keystone Hideout year compared.
What should I do if my 2018 Keystone Hideout has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data