- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Keystone Carbon and Raptor recreational fifth-wheel trailers. These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.
- The risk
- Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.
- The fix
- Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-317.
Vehicle safety record
2018 Keystone Carbon Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Keystone Carbon with NHTSA, most often about the wheels & tires (1). It is covered by 3 recalls, the latest in April 2018 for the fuel system, gasoline. For comparison, the 2017 has 0 and the 2019 has 0.
NHTSA data checked
DMore problems than a typical Carbon year, for its age
#365 most complained-about 2018 vehicle
- Complaints
- 1
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Keystone Carbon problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Keystone Carbon recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.
- The risk
- If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.
- The fix
- Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-305.
What owners say
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1 complaints about the 2018 Keystone Carbon
Newest first, as filed with NHTSA by owners.
This involves new chinese junk tires being put on toy haulers. Keystone one of the largest manufacturer of rv's puts the cheapest tires on even after being told by many owners that tires are exploding going down the highway. Not just runlets where it falls apart but fully inflated where it goes off like a bomb my new unit has st235 80 16 12ply trailer king tires. These are the primary offenders I have less that 500 miles since delivery and at least 1 tire is showing signs of a side wall failure I talked to my...
Read the full complaint
dealer they filed a claim with keystone and key stone denied the claim saying that I have to contact the distributor tierce which is I believe the same company from a few years ago that had the same problem with cheap chinese tires that caused deaths. This need to be looked into.My information comes from one of many rv web sites where almost daily people talk about their cheap tires exploding causing thousands of dollars in damage. The tire company comes up with the same excuse you ran it flat. There is a big difference when a run flat comes apart and tears off a fender flare and a tire the explodes at full pressure and blows the entire skirting off the trailer. Im sure I don't have to tell you guys how to identify one from the other. Please help. ## Vin passed ## 2018 keystone carbon 387 ##
Keystone Carbon: every year compared
All Carbon years2018 Keystone Carbon vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Keystone Carbon | 1 | 3 | D | |
| 2018 Keystone Keystone | 5 | 0 | D | Compare |
| 2018 Keystone Cougar | 4 | 4 | C | Compare |
| 2018 Keystone Alpine | 3 | 1 | B | Compare |
| 2018 Keystone Bullet | 2 | 1 | A | Compare |
| 2018 Keystone Hideout | 2 | 3 | D | Compare |
| 2018 Keystone Aspen Trail | 1 | 0 | B | Compare |
| 2018 Keystone Fuzion | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Keystone Carbon
Does the 2018 Keystone Carbon have any recalls?
Yes - NHTSA lists 3 recalls for the 2018 Keystone Carbon: fuel system, gasoline (April 2018); equipment (November 2017); suspension (October 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Keystone Carbon?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (1).
How many complaints has the 2018 Keystone Carbon had?
1 complaints have been filed with NHTSA, the first on July 11, 2018 and the latest on July 11, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Keystone Carbon a reliable vehicle?
Its Safety Index is 34 out of 100 (grade D: more problems than a typical Keystone Carbon year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Carbon years have the most complaints?
2016 (5), 2014 (1), 2018 (1). See every Keystone Carbon year compared.
What should I do if my 2018 Keystone Carbon has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data