- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2016 Keystone Carbon Problems, complaints & recalls
Owners have filed 5 complaints about the 2016 Keystone Carbon with NHTSA, most often about the body, doors & structure (3) and the seats & seat belts (2). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2015 has 0 and the 2017 has 0.
NHTSA data checked
DMore problems than a typical Carbon year, for its age
#255 most complained-about 2016 vehicle
- Complaints
- 5
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2016 Keystone Carbon problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2016 Keystone Carbon recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
- The risk
- If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
- The fix
- Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
What owners say
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5 complaints about the 2016 Keystone Carbon
Newest first, as filed with NHTSA by owners.
Brace, articulating steps - fracture. The articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant is characterized by a sudden drop during entry/exit. Loading the brace causes the brace to disengage from its mating surface due to the broken weld; the step assembly drops on 1 side causing the occupant to become unstable and lose balance. Condition is witnessed on a 5th wheel toy hauler; steps are used when stationary.
Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by dealer to be discontinued by the manufacturer. Articulating seat back moves from a horizontal to a vertical position on linkage bars that act in a "scissor-like" motion. Without dual release latches (as are installed on remaining 7 seat backs) the risk of injury to fingers, unintended pinch, is greatly increased.
Carbon 387: rear electric bed with integrated couch has manually articulating and locking support legs attached. Support leg locks loosen and do not stay engaged after use. Unexpected failure to stay in the stowed position creates a high risk for injury during loading and unloading of the garage area.
Carbon 387: articulating roof access ladder fasteners (multiple) loosen and back out of the side wall during road motion/ use. Ladder brackets begin to separate from side wall creating an unsafe climbing condition.
Aluminum framework constructing the main living area slide-out protrudes into the tire area and contacts the rear tire during jounce conditions. [Picture shown is framework pulled away from body side - as shown by molding mismatch]
Keystone Carbon: every year compared
All Carbon years2016 Keystone Carbon vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Keystone Carbon | 5 | 2 | D | |
| 2016 Keystone Montana | 9 | 1 | C | Compare |
| 2016 Keystone Cougar | 5 | 2 | B | Compare |
| 2016 Keystone Alpine | 4 | 3 | C | Compare |
| 2016 Keystone Bullet | 3 | 3 | C | Compare |
| 2016 Keystone Outback | 2 | 3 | C | Compare |
| 2016 Keystone Dutchmen | 2 | 0 | - | Compare |
| 2016 Keystone Keystone | 2 | 0 | B | Compare |
| 2016 Keystone Laredo | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Keystone Carbon
Does the 2016 Keystone Carbon have any recalls?
Yes - NHTSA lists 2 recalls for the 2016 Keystone Carbon: equipment (November 2017); equipment (November 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2016 Keystone Carbon?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (3), seats & seat belts (2).
How many complaints has the 2016 Keystone Carbon had?
5 complaints have been filed with NHTSA, the first on April 4, 2017 and the latest on November 7, 2017. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Keystone Carbon a reliable vehicle?
Its Safety Index is 34 out of 100 (grade D: more problems than a typical Keystone Carbon year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Carbon years have the most complaints?
2016 (5), 2014 (1), 2018 (1). See every Keystone Carbon year compared.
What should I do if my 2016 Keystone Carbon has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data