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2014-2023 · 10 model years

Keystone Carbon Problems by year

Owners have filed 9 complaints about the Keystone Carbon across 10 model years, and it has 10 recalls. The 2018 has the most complaints once its age is allowed for (1). The most reported problem area is the body, doors & structure, followed by the seats & seat belts.

Most complaints for its age20181 complaint · 3 recallsSee the 2018
Complaints
9
Recalls
10
Crashes
0
Fires
0
Injuries
0
Deaths
0

Carbon complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20230100-C
20220300-F
20211100SuspensionC
20201100Body, doors & structureC
20190100-B
20181300Wheels & tiresD
20170200-C
20165200Body, doors & structureD
20150300-C
20141100Fuel systemB

Most common Carbon problems

Keystone Carbon recalls 10

Latest Carbon complaints

2020 Keystone CarbonBody, doors & structure

Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road and who knows what could happen then.

Filed Incident StructureNHTSA 11532305
2021 Keystone CarbonSuspension

This involves our 2021 Keyston Carbon 403 RV (VIN: [[redacted]]. We purchased the vehicle in February 2021. Travelled about 1000 miles. Took it to Camping World in Wichita from our home for warranty work (not involving the problem) in October 2021; picked it up in March 2022 and drove home. Then on May 13, 2022 we drove the RV up to a nearby lake in Scott City, KS about 45-miles from home. We noticed that the passenger very rear wet bolt was missing from the rear of the very rear leaf spring and that the...

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bracket was twisted and the tire was pushing into the middle tire causing a hazard. We spoke with three different RV technicians and they all said the only way this would happen with that many miles is if the bolt was not tight at the factory. This entire incident could have caused a fire with the tires, a blow out from the tires. An entire axle pushing into the other tires/axles and causing an accident. When pulled into the campsite the only accident was the rear axle was pushed into the middle axle on the passenger side tire. Getting no where with Keystone as they said it was out of warrant. I have an extended warranty but more worried about the safety of this RV. It would not let me put the speeds in the box below. The speeds on the highway was 65 mph and that was the top speed we were travelling on down to 20 mph in the camp site. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11469046
2018 Keystone CarbonWheels & tires

This involves new chinese junk tires being put on toy haulers. Keystone one of the largest manufacturer of rv's puts the cheapest tires on even after being told by many owners that tires are exploding going down the highway. Not just runlets where it falls apart but fully inflated where it goes off like a bomb my new unit has st235 80 16 12ply trailer king tires. These are the primary offenders I have less that 500 miles since delivery and at least 1 tire is showing signs of a side wall failure I talked to my...

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dealer they filed a claim with keystone and key stone denied the claim saying that I have to contact the distributor tierce which is I believe the same company from a few years ago that had the same problem with cheap chinese tires that caused deaths. This need to be looked into.My information comes from one of many rv web sites where almost daily people talk about their cheap tires exploding causing thousands of dollars in damage. The tire company comes up with the same excuse you ran it flat. There is a big difference when a run flat comes apart and tears off a fender flare and a tire the explodes at full pressure and blows the entire skirting off the trailer. Im sure I don't have to tell you guys how to identify one from the other. Please help. ## Vin passed ## 2018 keystone carbon 387 ##

Filed Incident Tires · WheelsNHTSA 11110674
2016 Keystone CarbonBody, doors & structure

Brace, articulating steps - fracture. The articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant is characterized by a sudden drop during entry/exit. Loading the brace causes the brace to disengage from its mating surface due to the broken weld; the step assembly drops on 1 side causing the occupant to become unstable and lose balance. Condition is witnessed on a 5th wheel toy hauler; steps are used when stationary.

Filed Incident StructureNHTSA 11044033
2016 Keystone CarbonSeats & seat belts

Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by dealer to be discontinued by the manufacturer. Articulating seat back moves from a horizontal to a vertical position on linkage bars that act in a "scissor-like" motion. Without dual release latches (as are installed on remaining 7 seat backs) the risk of injury to fingers, unintended pinch, is greatly increased.

Filed Incident SeatsNHTSA 10970406
2016 Keystone CarbonSeats & seat belts

Carbon 387: rear electric bed with integrated couch has manually articulating and locking support legs attached. Support leg locks loosen and do not stay engaged after use. Unexpected failure to stay in the stowed position creates a high risk for injury during loading and unloading of the garage area.

Filed Incident SeatsNHTSA 10970405

Questions about the Keystone Carbon

Which Keystone Carbon years have the most problems?

By the number of complaints owners filed with NHTSA: 2016 (5), 2014 (1), 2018 (1). Allowing for how long each has been on the road, the 2018 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Keystone Carbon years have the fewest complaints?

Among model years that have been on the road for at least three years, 2019, 2014 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Carbon years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Keystone Carbon problems?

Across every model year, owners report problems with the body, doors & structure (4), seats & seat belts (2), suspension (1) most often.

How many recalls does the Keystone Carbon have?

NHTSA lists 10 recalls across all Keystone Carbon model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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