- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
- The risk
- If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Vehicle safety record
2019 Keystone Carbon Problems, complaints & recalls
No owner complaints about the 2019 Keystone Carbon have been filed with NHTSA. It is covered by 1 recall, the latest in July 2020 for the electrical.
NHTSA data checked
BFewer problems than a typical Carbon year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2019 Keystone Carbon recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Carbon owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2019 Keystone Carbon yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Carbon: every year compared
All Carbon years2019 Keystone Carbon vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Keystone Carbon | 0 | 1 | B | |
| 2019 Keystone Cougar | 9 | 8 | F | Compare |
| 2019 Keystone Montana High Country | 3 | 1 | C | Compare |
| 2019 Keystone Bullet | 2 | 4 | D | Compare |
| 2019 Keystone Keystone | 2 | 0 | C | Compare |
| 2019 Keystone Outback | 1 | 2 | C | Compare |
| 2019 Keystone Alpine | 1 | 1 | A | Compare |
| 2019 Keystone Fuzion | 1 | 4 | C | Compare |
| 2019 Keystone Montana | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Keystone Carbon
Does the 2019 Keystone Carbon have any recalls?
Yes - NHTSA lists 1 recall for the 2019 Keystone Carbon: electrical (July 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2019 Keystone Carbon had?
None have been filed with NHTSA so far.
Is the 2019 Keystone Carbon a reliable vehicle?
Its Safety Index is 72 out of 100 (grade B: fewer problems than a typical Keystone Carbon year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Carbon years have the most complaints?
2016 (5), 2014 (1), 2018 (1). See every Keystone Carbon year compared.
What should I do if my 2019 Keystone Carbon has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data