- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
- The risk
- A buckled frame may fail and increase the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Vehicle safety record
2019 Keystone Outback Problems, complaints & recalls
Owners have filed 1 complaint about the 2019 Keystone Outback with NHTSA, most often about the body, doors & structure (1). It is covered by 2 recalls, the latest in November 2020 for the frame and members. For comparison, the 2018 has 0 and the 2020 has 0.
NHTSA data checked
CAbout as many problems as a typical Outback year, for its age
#368 most complained-about 2019 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2019 Keystone Outback problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2019 Keystone Outback recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
- The risk
- If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
What owners say
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1 complaints about the 2019 Keystone Outback
Newest first, as filed with NHTSA by owners.
The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was...
Read the full complaint
not yet contacted. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V715000 (Structure). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 9,000.
Keystone Outback: every year compared
All Outback years2019 Keystone Outback vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Keystone Outback | 1 | 2 | C | |
| 2019 Keystone Cougar | 9 | 8 | F | Compare |
| 2019 Keystone Montana High Country | 3 | 1 | C | Compare |
| 2019 Keystone Bullet | 2 | 4 | D | Compare |
| 2019 Keystone Keystone | 2 | 0 | C | Compare |
| 2019 Keystone Alpine | 1 | 1 | A | Compare |
| 2019 Keystone Fuzion | 1 | 4 | C | Compare |
| 2019 Keystone Montana | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Keystone Outback
Does the 2019 Keystone Outback have any recalls?
Yes - NHTSA lists 2 recalls for the 2019 Keystone Outback: frame and members (November 2020); axle hubs (November 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2019 Keystone Outback?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1).
How many complaints has the 2019 Keystone Outback had?
1 complaints have been filed with NHTSA, the first on September 22, 2021 and the latest on September 22, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2019 Keystone Outback a reliable vehicle?
Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Outback years have the most complaints?
2007 (8), 2005 (5), 2011 (4). See every Keystone Outback year compared.
What should I do if my 2019 Keystone Outback has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data