- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2016 Keystone Outback Problems, complaints & recalls
Owners have filed 2 complaints about the 2016 Keystone Outback with NHTSA, most often about the body, doors & structure (2). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2015 has 0 and the 2017 has 4.
NHTSA data checked
CAbout as many problems as a typical Outback year, for its age
#327 most complained-about 2016 vehicle
- Complaints
- 2
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2016 Keystone Outback problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2016 Keystone Outback recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
- The risk
- Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
- The risk
- The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
- The fix
- Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
What owners say
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2 complaints about the 2016 Keystone Outback
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2016 keystone outback. While the vehicle was undergoing a mandatory inspection, the contact was informed that there was a dip in the roof near the air conditioning unit. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed ore repaired. The manufacturer was notified and opened case number: [[redacted]]. No further assistance was provided. The failure mileage was 1,694. *Tt information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Keystone rv and dutchman rv of goshen, in are manufacturing defective units and refuse to replace the exterior side panels of the unit which are cracking in half. The rv has 5 cracks in the frp and gelcoat of the unit causing the body of the unit to crack apart. The more we haul it down the road the more cracks appear. The problem is that the luan panels, which were installed by the factory were not installed properly leaving an inch gap between each one therefore the frp has nothing to adhere to, causing the unit...
Read the full complaint
to crack apart on both sides. The gel coat is cracked as well as the frp on the exterior, who knows what is happening to the interior. I have been talking to the warranty company since september 2015 with no help from them just getting the run around. The warranty company wants to repair the unit, which has been previously repaired and the repair did not work. The side panels need to be replaced. We were definitely sold a defective unit and someone knows we were as repairs were already done and nothing was divulged to us. We bought this unit in june of 2015 and we were told it was brand new. It is just a matter of time before this unit cracks apart on the highway and causes an accident. It is literally cracking in half on both sides of the unit. There are 5 cracks in all.
Keystone Outback: every year compared
All Outback years2016 Keystone Outback vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Keystone Outback | 2 | 3 | C | |
| 2016 Keystone Montana | 9 | 1 | C | Compare |
| 2016 Keystone Cougar | 5 | 2 | B | Compare |
| 2016 Keystone Carbon | 5 | 2 | D | Compare |
| 2016 Keystone Alpine | 4 | 3 | C | Compare |
| 2016 Keystone Bullet | 3 | 3 | C | Compare |
| 2016 Keystone Dutchmen | 2 | 0 | - | Compare |
| 2016 Keystone Keystone | 2 | 0 | B | Compare |
| 2016 Keystone Laredo | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Keystone Outback
Does the 2016 Keystone Outback have any recalls?
Yes - NHTSA lists 3 recalls for the 2016 Keystone Outback: equipment (November 2017); structure (July 2017); recreational vehicle / trailer (May 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2016 Keystone Outback?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2).
How many complaints has the 2016 Keystone Outback had?
2 complaints have been filed with NHTSA, the first on June 6, 2016 and the latest on January 25, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Keystone Outback a reliable vehicle?
Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Outback years have the most complaints?
2007 (8), 2005 (5), 2011 (4). See every Keystone Outback year compared.
What should I do if my 2016 Keystone Outback has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data