- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2003 Keystone Outback Problems, complaints & recalls
Owners have filed 3 complaints about the 2003 Keystone Outback with NHTSA, most often about the body, doors & structure (2) and the equipment & accessories (1). Those complaints describe 1 fire. It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2002 has 2 and the 2004 has 3.
NHTSA data checked
CAbout as many problems as a typical Outback year, for its age
#305 most complained-about 2003 vehicle
- Complaints
- 3
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2003 Keystone Outback problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2003 Keystone Outback recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100.
What owners say
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3 complaints about the 2003 Keystone Outback
Newest first, as filed with NHTSA by owners.
We were the owners of a 2003 outback by liteway (keystone) until feb. 2010 At which time it caught fire and burned completely. It was sitting in our driveway and luckily a neighbor woke up and reported in on fire. The fire marshal determined it started behind the refrigerator. While looking on line yesterday, I came across several blogs discussing a recall on the same refrigerator we had in ours. It is made by dometic and apparently they're handling the situation very poorly.This problem is effecting an immense...
Read the full complaint
amount of trailers. We, like hundreds or thousands of others, never received a notice of recall that would alert us to the potential dangers! I've read several other complaints regarding the "bandaid" fix dometic was offering and read that even after the "fix", their trailers caught fire. What can we do? Our ins. Only covered a portion of the remaining balance that we owe and we are still making payments on something that doesn't exist! Help..... *Tr
Tl*the contact owns a 2003 keystone outback lite fifth wheel. While driving less than 70 mph, the right siding on the passenger side of the vehicle peeled off. There was fiberglass debris. No repairs have been made. An independent mechanic inspected the vehicle and advised the contact to hire an attorney. Updated 11/17/08 *cn the consumer was informed the rv had extensive water damaged on the front a right and left side. Updated 11/24/08.*Jb
The trailers rear bumper is separating from the frame. The cause of bumper separation is undetermined. Please provide additional information. *Ph
Keystone Outback: every year compared
All Outback years2003 Keystone Outback vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2003 Keystone Outback | 3 | 2 | C | |
| 2003 Keystone Cougar | 6 | 2 | B | Compare |
| 2003 Keystone Montana | 3 | 3 | C | Compare |
| 2003 Keystone Springdale | 2 | 2 | C | Compare |
| 2003 Keystone Challenger | 1 | 3 | D | Compare |
| 2003 Keystone Cabana | 1 | 2 | D | Compare |
| 2003 Keystone Sprinter | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2003 Keystone Outback
Does the 2003 Keystone Outback have any recalls?
Yes - NHTSA lists 2 recalls for the 2003 Keystone Outback: equipment (November 2017); recreational vehicle / trailer (November 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2003 Keystone Outback?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), equipment & accessories (1).
How many complaints has the 2003 Keystone Outback had?
3 complaints have been filed with NHTSA, the first on November 20, 2003 and the latest on May 23, 2010. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2003 Keystone Outback a reliable vehicle?
Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Outback years have the most complaints?
2007 (8), 2005 (5), 2011 (4). See every Keystone Outback year compared.
What should I do if my 2003 Keystone Outback has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data