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Vehicle safety record

2003 Keystone Springdale Problems, complaints & recalls

Owners have filed 2 complaints about the 2003 Keystone Springdale with NHTSA, most often about the equipment & accessories (2). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2002 has 6 and the 2004 has 1.

NHTSA data checked

CAbout as many problems as a typical Springdale year, for its age

#342 most complained-about 2003 vehicle

Complaints
2
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2003 Keystone Springdale problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2003 Keystone Springdale recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: recreational vehicle / trailer

07V134000122,162 vehicles affected

The problem
Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
The risk
THIS COULD RESULT IN A FIRE.
The fix
Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.

What owners say

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2 complaints about the 2003 Keystone Springdale

Newest first, as filed with NHTSA by owners.

Equipment & accessories

2003 - Springdale camper with dometic refrigerator - model: 2652. Refrigerator stopped working @november 2007. Service tech said whole refrigerator would need to be replaced. Due to cost - refrig was not replaced. In april discussed with another service tech and found out about the recall. Called the dometic customer service 2x's the last time the rep says they mailed notice of recall feb 2008. Took vehicle in and recall repair was performed by service dealer. Dealer now states that the repair will not cause...

Read the full complaint

the refrigerator to work. The cooling system needs to be replaced due to the damage caused by the leak (which was the recall). Dometic's customer service says that since the refrigerator is no longer working then it is out of warranty. Customer service agent suggest I call nhtsa there is nothing further she can do. *Tr

Filed Incident EquipmentNHTSA 10229335
Equipment & accessories

Tl*- the contact stated that her 2003 keystone springdale bumper pool travel trailers dometic refrigerator model # rm2652, serial # 32003447 had been leaking coolant since 9/15/2006, last day of use. The dometic refrigerator was leaking coolant, but the serial number was not included in the recall. *Ak update *4/23/07tr

Filed Incident EquipmentNHTSA 10185303

Keystone Springdale: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20070300-C
20060200-B
20054300Body, doors & structureD
20041300Equipment & accessoriesC
20032200Equipment & accessoriesC
20026100Equipment & accessoriesC
20015201Equipment & accessoriesD
20002101BrakesB
19993200Body, doors & structureC
All Springdale years

2003 Keystone Springdale vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2003 Keystone Springdale

Does the 2003 Keystone Springdale have any recalls?

Yes - NHTSA lists 2 recalls for the 2003 Keystone Springdale: equipment (November 2017); recreational vehicle / trailer (March 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2003 Keystone Springdale?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2).

How many complaints has the 2003 Keystone Springdale had?

2 complaints have been filed with NHTSA, the first on March 16, 2007 and the latest on May 30, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2003 Keystone Springdale a reliable vehicle?

Its Safety Index is 56 out of 100 (grade C: about as many problems as a typical Keystone Springdale year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Springdale years have the most complaints?
What should I do if my 2003 Keystone Springdale has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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