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Vehicle safety record

2012 Keystone Springdale Problems, complaints & recalls

Owners have filed 1 complaint about the 2012 Keystone Springdale with NHTSA, most often about the wheels & tires (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2011 has 0 and the 2013 has 0.

NHTSA data checked

CAbout as many problems as a typical Springdale year, for its age

#360 most complained-about 2012 vehicle

Complaints
1
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2012 Keystone Springdale problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Keystone Springdale recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: labels

17V339000464 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.
The fix
Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

Equipment: lines and fittings

12V599000191 vehicles affected

The problem
Keystone is recalling certain model year 2012 and 2013 Springdale travel trailers, model 266RLSSRWE, manufactured from October 18, 2011, through December 5, 2012. The suspension may contact the copper propane line for the range.
The risk
If the suspension contacts the copper it may damage it resulting in a propane leak. If the propane leaks in the presence of an ignition source, there is an increased risk of fire and/or explosion will result causing property damage and/or personal injury.
The fix
Keystone will notify owners, and dealers will modify the propane line to route it away from the suspension, free of charge. The recall began on January 4, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

What owners say

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1 complaints about the 2012 Keystone Springdale

Newest first, as filed with NHTSA by owners.

Wheels & tires

Traveling on freeway at 55mph pulling 2012 keystone cougar 1/2 ton series. The tread on the right front tire on trailer peeled off causing damage to the fender and under belly lining and electric brake wires. Tire were original with little wear, power king, towmax st225/75r15 load d dot 83b4. Drove to town for a replacement. After speaking with the tire guy he checked my other three tires and found that two were about to separate and had some of the steel belt fibers exposed. I had all for tires replaced. Tire pressure was checked at 62 lbs prior to trip and had only traveled approx. 8 Miles prior to incident. *Tr

Filed Incident TiresNHTSA 10549722

Keystone Springdale: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20160400-C
20150300-C
20140600-D
20130500-D
20121300Wheels & tiresC
20110400-C
20100100-A
20090200-B
20080200-B
All Springdale years

2012 Keystone Springdale vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Keystone Springdale

Does the 2012 Keystone Springdale have any recalls?

Yes - NHTSA lists 3 recalls for the 2012 Keystone Springdale: equipment (November 2017); labels (May 2017); lines and fittings (December 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Keystone Springdale?

By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (1).

How many complaints has the 2012 Keystone Springdale had?

1 complaints have been filed with NHTSA, the first on October 27, 2013 and the latest on October 27, 2013. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Keystone Springdale a reliable vehicle?

Its Safety Index is 48 out of 100 (grade C: about as many problems as a typical Keystone Springdale year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Springdale years have the most complaints?
What should I do if my 2012 Keystone Springdale has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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