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Vehicle safety record

2012 Keystone Retreat Problems, complaints & recalls

Owners have filed 1 complaint about the 2012 Keystone Retreat with NHTSA, most often about the body, doors & structure (1) and the electrical system (1). It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2011 has 0 and the 2013 has 0.

NHTSA data checked

CAbout as many problems as a typical Retreat year, for its age

#360 most complained-about 2012 vehicle

Complaints
1
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2012 Keystone Retreat problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Keystone Retreat recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners say

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1 complaints about the 2012 Keystone Retreat

Newest first, as filed with NHTSA by owners.

Electrical systemBody, doors & structure

Tl* the contact owns a 2012 keystone retreat recreational vehicle. The contact stated the electrical system failed and caused all of the electrical equipment to malfunction. The contact also wanted to state that the siding separated, and the floor base was unstable. The dealer replaced the siding; however, the electrical failure was not repaired. The vin was not available. The manufacturer was made aware of the failure. The recreational vehicle did not have a mileage to report.

Filed Incident Electrical system · StructureNHTSA 10550794

Keystone Retreat: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20160200-D
20150100-C
20140100-C
20130100-C
20121100Body, doors & structureC
20110200-D
20100100-C
All Retreat years

2012 Keystone Retreat vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Keystone Retreat

Does the 2012 Keystone Retreat have any recalls?

Yes - NHTSA lists 1 recall for the 2012 Keystone Retreat: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Keystone Retreat?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), electrical system (1).

How many complaints has the 2012 Keystone Retreat had?

1 complaints have been filed with NHTSA, the first on November 4, 2013 and the latest on November 4, 2013. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Keystone Retreat a reliable vehicle?

Its Safety Index is 43 out of 100 (grade C: about as many problems as a typical Keystone Retreat year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2012 Keystone Retreat has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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