- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
Vehicle safety record
2001 Keystone Springdale Problems, complaints & recalls
Owners have filed 5 complaints about the 2001 Keystone Springdale with NHTSA, most often about the equipment & accessories (4) and the body, doors & structure (1). Those complaints describe 1 fire. It is covered by 2 recalls, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2000 has 2 and the 2002 has 6.
NHTSA data checked
DMore problems than a typical Springdale year, for its age
#248 most complained-about 2001 vehicle
- Complaints
- 5
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2001 Keystone Springdale problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2001 Keystone Springdale recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100.
What owners say
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5 complaints about the 2001 Keystone Springdale
Newest first, as filed with NHTSA by owners.
A few days ago I got a call from the rv park where my unit is parked, and was told my unit has burnt to the ground. After doing some research I found the web site showing various recalls relating to dometic refrigerators. I could not locate the tags showing the model and serial number to see if this fire could be related to the recalls. I called the keystone manufacture and they verified my unit serial number fell under the recall. The fire chief investigating the fire stated this was a standard rv fire originating in the refrigerator area (report will be available in a few days). *Tr
Tl*the contact owns a 2001 keystone springdale (tag along). The contact received a recall notice regarding the equipment in approximately february of 2008 while the vehicle was in storage. The vehicle was taken out of storage on march 3, 2008. The contact noticed that the coolant unit ruptured and currently needs to be replaced. The manufacturer was notified and stated that they no longer perform the recall repair. Recall number 07v134000. Updated 05/01/08.
Dometic refrigerator year 2001 springdale rv mod # rm 2652 serial # 14200177," failed to keep food cool while we were staying in it." There was a very foul odor. Afraid to use this thing again ." We were never notified by dealer where we purchased rv (dandy rv birmingham al of a recall or danger to us. We knew nothing about recall on this thing till we found article in the 2008 equus horse magazine march issue. *Tr
DOMETIC REFRIGERATOR FAILURE: *JB
In fifth wheel slot there was some cracking due to stress, contacted dealer, and dealer was not willing to do anything.
Keystone Springdale: every year compared
All Springdale years2001 Keystone Springdale vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2001 Keystone Springdale | 5 | 2 | D | |
| 2001 Keystone Cougar | 3 | 1 | A | Compare |
| 2001 Keystone Laredo | 2 | 1 | B | Compare |
| 2001 Keystone Challenger | 2 | 1 | B | Compare |
| 2001 Keystone Tailgator | 1 | 0 | - | Compare |
| 2001 Keystone Camplite | 1 | 0 | - | Compare |
| 2001 Keystone Montana | 1 | 2 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2001 Keystone Springdale
Does the 2001 Keystone Springdale have any recalls?
Yes - NHTSA lists 2 recalls for the 2001 Keystone Springdale: recreational vehicle / trailer (March 2007); recreational vehicle / trailer (November 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2001 Keystone Springdale?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (4), body, doors & structure (1).
How many complaints has the 2001 Keystone Springdale had?
5 complaints have been filed with NHTSA, the first on July 10, 2002 and the latest on November 4, 2009. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2001 Keystone Springdale a reliable vehicle?
Its Safety Index is 38 out of 100 (grade D: more problems than a typical Keystone Springdale year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Springdale years have the most complaints?
2002 (6), 2001 (5), 2005 (4). See every Keystone Springdale year compared.
What should I do if my 2001 Keystone Springdale has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data