- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2004 Keystone Outback Problems, complaints & recalls
Owners have filed 3 complaints about the 2004 Keystone Outback with NHTSA, most often about the suspension (2) and the wheels & tires (2). Those complaints describe 1 crash. It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2003 has 3 and the 2005 has 5.
NHTSA data checked
CAbout as many problems as a typical Outback year, for its age
#311 most complained-about 2004 vehicle
- Complaints
- 3
- Recalls
- 2
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2004 Keystone Outback problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2004 Keystone Outback recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
- The fix
- Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.
What owners say
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3 complaints about the 2004 Keystone Outback
Newest first, as filed with NHTSA by owners.
We were pulling our 29 ft. Travel trailer north on hwy 75 near jasper, fl., When suddenly it started to fishtail. We tried to control the swaying, but it increased until the camper was moving our car and carried us off the road. The camper completely collapsed even though we did not roll. We were traveling on a straight road and did not make any lane changes or sudden moves to start the swaying. It just started and increased. We believe the axle broke or sway bar. The design of this camper added to the increased sway and probably led to the collapsing. *Tr
Tl*the contact owns a 2004 keystone outback rv. The tire brand is duro, hwa-fong rubber industrial company ltd is the manufacturer. The tire size was t115/70d15. 25Rss is the model number. The rv doesn't have a motor. The contact observed that the tread is separating on all 4 of his tires, the front passenger and driver and the rear driver and passenger tires. The estimated cost to replace them is $300 per tire. These are the original tires when the rv was purchased. The dealer advised the owner to speak with...
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the tire manufacturer. The manufacturer advised him to email photos of the tires and they would compensate him for half of the cost. The contact wants the manufacturer to reimburse him for 4 new tires, including the spare. The current approximate tire mileage was 850 and the failure mileage was 450. Updated 10.09.07. *Jb
I purchased an outback trailer from keystone rv in 2004 and it currently has 3000 miles on it. I recently noticed that the tires on the driver side have started to crack, and during the tire replacement the mechanic noticed that the hubs are loose on both axles on the driver side. I then took the trailer to general rv in mount clemens, michigan for repair and they confirmed that the hubs are both loose due to a lack of cotter pins that hold the castle nut on to the trailer on both hubs. The hubs have never been...
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serviced by removal only by adding grease through the zerk fittings. The dealers mechanic could not find any indication of the cotter pins inside the hubs. So, one can only assume that they did not ever add the cotter pins to the assembly. The castle nut had vibrated nearly off the spindle on both wheels on the driver side. The trailer has dual axles from al-ko kober corporation. I tend to believe that this could lead to serious complications on the road, and should be investigated further. Thank you for your time jeffery k plamp. *Jb
Keystone Outback: every year compared
All Outback years2004 Keystone Outback vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Keystone Outback | 3 | 2 | C | |
| 2004 Keystone Cougar | 26 | 3 | F | Compare |
| 2004 Keystone Montana | 7 | 5 | D | Compare |
| 2004 Keystone Laredo | 4 | 1 | C | Compare |
| 2004 Keystone Everest | 2 | 3 | C | Compare |
| 2004 Keystone Montana-Big Sky | 2 | 3 | D | Compare |
| 2004 Keystone Montana-Mountaineer | 2 | 2 | D | Compare |
| 2004 Keystone Springdale | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Keystone Outback
Does the 2004 Keystone Outback have any recalls?
Yes - NHTSA lists 2 recalls for the 2004 Keystone Outback: equipment (November 2017); recreational vehicle / trailer (July 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2004 Keystone Outback?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), wheels & tires (2).
How many complaints has the 2004 Keystone Outback had?
3 complaints have been filed with NHTSA, the first on May 24, 2006 and the latest on July 25, 2008. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2004 Keystone Outback a reliable vehicle?
Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Outback years have the most complaints?
2007 (8), 2005 (5), 2011 (4). See every Keystone Outback year compared.
What should I do if my 2004 Keystone Outback has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data