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2004 Keystone Laredo Problems, complaints & recalls

Owners have filed 4 complaints about the 2004 Keystone Laredo with NHTSA, most often about the equipment & accessories (2) and the body, doors & structure (2). It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2003 has 0 and the 2005 has 3.

NHTSA data checked

CAbout as many problems as a typical Laredo year, for its age

#284 most complained-about 2004 vehicle

Complaints
4
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2004 Keystone Laredo problems

Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Keystone Laredo recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners say

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4 complaints about the 2004 Keystone Laredo

Newest first, as filed with NHTSA by owners.

Body, doors & structure

Tl*the contact owns a 2008 chevrolet silverado 2500 hitched to a 2004 keystone laredo 284bh travel trailer. While the vehicle was parked the contact noticed that the front end of the vehicle slightly collapsed on the ground and both a frame beams were equally bent. The vehicle was towed to an independent mechanic who stated that the a frame beam was poorly designed with inexpensive materials. The vehicle was being repaired when the complaint was filed. The failure mileage was less than 10,000.

Filed Incident StructureNHTSA 10344275
SuspensionBody, doors & structureEquipment & accessories

Dt*: the contact stated while traveling 55 mph on dry road conditions, the front passenger tire exploded without warning and wrapped itself around the front axle. The trailer was pulled over, and when changing the tire, it was noticed that the other 3 tires only wore on the inside tread. The tire was changed, and the trailer was taken to a tire dealer, who replaced all 4 tires. The trailer dealer was contacted the following day, who expressed that the trailer, along with other models had problems with the axles....

Read the full complaint

The axle manufacturer was contacted, and admitted that some trailers had the incorrect axles installed on them. The trailer manufacturer also confirmed the axle problem. New axles were ordered, and upon installation, it was noticed that the hubs on the drums were not pressed in all the way. This caused the hubs to leak grease on the brake shoes, which caused the electric brakes to not work correctly. Also, the spring brackets on the new axles were not welded correctly, and were 3/16 of an inch off. Also, when moving the trailer to install the new axles, the service dealer noticed the hitch going up, but the trailer was not moving. Upon inspection, it was noticed that 2 welds fractured where the hitch was welded to the frame of the trailer. The contact expressed concern that incorrect axles installed on a trailer, and a defective hitch posed a major risk to safety. This was a 2003 keystone laredo, not 2004 model.

Filed Incident Suspension · Structure · EquipmentNHTSA 10176163
Equipment & accessories

Dt*: the contact stated the king pin box area welds began to fail. The vehicle was taken to the sales/service dealer. The frame manufacturer and the trailer manufacturer were notified.

Filed Incident Trailer hitchesNHTSA 10175116
Transmission & drivetrain

Defective axles causing severe tire wear. I also am aware of two other laredo trailers with the same problem. One of which suffered a tire failure due to this axle problem. *Jb

Filed Incident Power trainNHTSA 10172621

Keystone Laredo: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20084400Wheels & tiresF
20074200Wheels & tiresD
20060300-C
20053100Body, doors & structureC
20044100Body, doors & structureC
20030100-A
20021100Equipment & accessoriesB
20012100Body, doors & structureB
All Laredo years

2004 Keystone Laredo vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Keystone Laredo

Does the 2004 Keystone Laredo have any recalls?

Yes - NHTSA lists 1 recall for the 2004 Keystone Laredo: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Keystone Laredo?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2), body, doors & structure (2), suspension (1).

How many complaints has the 2004 Keystone Laredo had?

4 complaints have been filed with NHTSA, the first on November 4, 2006 and the latest on July 20, 2010. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2004 Keystone Laredo a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Keystone Laredo year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Laredo years have the most complaints?
What should I do if my 2004 Keystone Laredo has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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