- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
- The risk
- A buckled frame may fail and increase the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Vehicle safety record
2020 Keystone Outback Problems, complaints & recalls
No owner complaints about the 2020 Keystone Outback have been filed with NHTSA. It is covered by 1 recall, the latest in November 2020 for the frame and members.
NHTSA data checked
AFar fewer problems than a typical Outback year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Keystone Outback recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2020 Keystone Outback yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Outback: every year compared
All Outback years2020 Keystone Outback vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Keystone Outback | 0 | 1 | A | |
| 2020 Keystone Alpine | 5 | 1 | C | Compare |
| 2020 Keystone Keystone | 5 | 0 | F | Compare |
| 2020 Keystone Cougar | 3 | 8 | F | Compare |
| 2020 Keystone Fuzion | 2 | 5 | D | Compare |
| 2020 Keystone Hideout | 2 | 5 | F | Compare |
| 2020 Keystone Impact | 1 | 4 | D | Compare |
| 2020 Keystone Atlas | 1 | 0 | - | Compare |
| 2020 Keystone Aspen Trail | 1 | 0 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Keystone Outback
Does the 2020 Keystone Outback have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Keystone Outback: frame and members (November 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Keystone Outback had?
None have been filed with NHTSA so far.
Is the 2020 Keystone Outback a reliable vehicle?
Its Safety Index is 76 out of 100 (grade A: far fewer problems than a typical Keystone Outback year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Outback years have the most complaints?
2007 (8), 2005 (5), 2011 (4). See every Keystone Outback year compared.
What should I do if my 2020 Keystone Outback has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data