- The problem
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- The risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- The fix
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Vehicle safety record
2020 Keystone Alpine Problems, complaints & recalls
Owners have filed 5 complaints about the 2020 Keystone Alpine with NHTSA, most often about the body, doors & structure (2) and the brakes (1). It is covered by 1 recall, the latest in June 2020 for the glass, side / rear. For comparison, the 2019 has 1 and the 2021 has 6.
NHTSA data checked
CAbout as many problems as a typical Alpine year, for its age
#218 most complained-about 2020 vehicle
- Complaints
- 5
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Keystone Alpine problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Keystone Alpine recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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5 complaints about the 2020 Keystone Alpine
Newest first, as filed with NHTSA by owners.
Unit has suffered damage to the chassis due to frame flex. An attempted repair was made by the manufacturer during the winter of 2023/2024 but again failed during the summer of 2024. RV was taken to a local dealer where a "Flex test" was conducted, unit failed the test as it exceeded the manufacturers tolerances. Unit has since been parked at the dealership while I battle the manufacturer on an attempted solution. This frame flex and failure is industry wide and affecting many RV's.
The contact owns a 2020 Ford F-250 hauling a 2020 Keystone Alpine equipped with HiSpec Tires, Tire Line: JURL4, Tire Size: ST235/80/R16, DOT Number: 041JUHPRL. The contact stated while driving 60 MPH and going uphill, the front driver's side and rear passenger's side tires sustained blowouts. The cause of the failure was not yet determined. The tires were original equipment. The vehicle manufacturer was not notified of the failure. The tire manufacturer was notified of the failure. The tire failure mileage was 7,000. The vehicle failure mileage was 43,000.
The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the lives of other motorists. These seems to be a known, recurring issue in many Keystone/Alpine 5th wheel...
Read the full complaint
campers around this model year. My camper is available for inspection and repair. I just found the crack yesterday (4/2/2024) so no inspection has been done by the manufacturer or repair service. The movement causing the crack appears to be somewhat minimal (though I have no proven way to measure the movement) at this time but I'm afraid it will get worse and lead to a catastrophic failure. It certainly won't get any better without repair.
The contact owns a 2020 Keystone Alpine RV. The contact stated that the hydraulic jacks were scraping on the roadway while driving at highway speeds. The contact had taken the RV to the dealer who replaced the driver's side front jack however, the failure persisted. The contact stated that all the other jacks also experienced the failure. The trailer had not been taken to the dealer. The contact placed an eye bolt with an A-clevis to hold up the jacks until able to get the trailer to the dealer. The dealer was informed of the failure and an upcoming appointment was scheduled. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
While driving, receive intermittent message 'trailer wiring fault'. Fifth wheel trailer brakes and lights not functioning.
Keystone Alpine: every year compared
All Alpine years2020 Keystone Alpine vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Keystone Alpine | 5 | 1 | C | |
| 2020 Keystone Keystone | 5 | 0 | F | Compare |
| 2020 Keystone Cougar | 3 | 8 | F | Compare |
| 2020 Keystone Fuzion | 2 | 5 | D | Compare |
| 2020 Keystone Hideout | 2 | 5 | F | Compare |
| 2020 Keystone Impact | 1 | 4 | D | Compare |
| 2020 Keystone Atlas | 1 | 0 | - | Compare |
| 2020 Keystone Aspen Trail | 1 | 0 | C | Compare |
| 2020 Keystone Bullet | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Keystone Alpine
Does the 2020 Keystone Alpine have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Keystone Alpine: glass, side / rear (June 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Keystone Alpine?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), brakes (1), electrical system (1).
How many complaints has the 2020 Keystone Alpine had?
5 complaints have been filed with NHTSA, the first on March 2, 2020 and the latest on September 25, 2024. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Keystone Alpine a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Keystone Alpine year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Alpine years have the most complaints?
2022 (10), 2013 (7), 2021 (6). See every Keystone Alpine year compared.
What should I do if my 2020 Keystone Alpine has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data