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2016 Keystone Alpine Problems, complaints & recalls

Owners have filed 4 complaints about the 2016 Keystone Alpine with NHTSA, most often about the suspension (2) and the equipment & accessories (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2015 has 3 and the 2017 has 1.

NHTSA data checked

CAbout as many problems as a typical Alpine year, for its age

#269 most complained-about 2016 vehicle

Complaints
4
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2016 Keystone Alpine problems

Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2016 Keystone Alpine recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: labels

16V9540001,651 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the operator inflates the spare tire using the information on the Federal Certification label information, the tire may be overinflated, increasing the risk of tire failure.
The fix
Keystone has notified owners, and dealers will replace the Federal Placard, free of charge. The recall began on January 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-275.

Structure: escape / egress / exit

15V499000405 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.
The risk
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The fix
Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.

What owners say

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4 complaints about the 2016 Keystone Alpine

Newest first, as filed with NHTSA by owners.

Body, doors & structureEquipment & accessories

Shortly after picking up our new rv , we noticed the two center slideouts would creep out while towing rv on highway. We have notified keystone of this prob and have had the rv in the shop 2 times and was told it was a hydraulic leak , and still to this day it is still the same problem, slideout are coming out going down highway. I am taking the rv back in again to another repair shop. This is a highway hazard while the vehicle is in motion on any road or highway slideout out could hit anything in its path. Now as...

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we travel we have to stop every 40 miles to get to rv controls to slide them back in. It is getting worse they are coming out more often. We have all records of this problem , when we reported it to keystone, at first we thought it was a computer glitch. Is there any correspondence you can send to keystone to get this problem resolved before it causes an accident? *Tr

Filed Incident Structure · EquipmentNHTSA 11057236
Other & unknown

Slides open while moving trailer- passive. Emergency window in bedroom flew off trailer on highway- faulty latch as never opened and latch was in closed position

Filed Incident Unknown or otherNHTSA 11011567
Suspension

Bolt failed on the axle hanger while traveling down the road .

Filed Incident SuspensionNHTSA 10956427
Suspension

The tight rear shackle bolts failed on the lippert auto alignment suspension, causing the trailer wheels to become misaligned forcing the trailer to force the suspension to track to the left. The shackle bolts failed to the nuts became loose causing the shackle plates to fall off the trailer. The condition was dangerous because the trailer could have flipped when towed. I had to have the trailer suspension repaired. The shackle bolts were determined to be undersized for the trailer and the cores had been bored to...

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allow grease fitting to be installed in the heads of the bolts weakening the structural strngth. The bolts were replaced with solid bolts at all points of the suspension to prevent further failure. I have been informed by my dealer that forest river has recalled trailers using the lippert self-aligning suspension because the shackle bolts shear off. This issue would be exactly the same issue as mine. More images available!

Filed Incident SuspensionNHTSA 10950450

Keystone Alpine: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20205100Body, doors & structureC
20191100Equipment & accessoriesA
20183100Body, doors & structureB
20171200Wheels & tiresB
20164300SuspensionC
20153300Body, doors & structureC
20141300Electrical systemC
20137200Wheels & tiresC
20122100Body, doors & structureA
All Alpine years

2016 Keystone Alpine vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2016 Keystone Alpine

Does the 2016 Keystone Alpine have any recalls?

Yes - NHTSA lists 3 recalls for the 2016 Keystone Alpine: equipment (November 2017); labels (December 2016); escape / egress / exit (August 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2016 Keystone Alpine?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), equipment & accessories (1), body, doors & structure (1).

How many complaints has the 2016 Keystone Alpine had?

4 complaints have been filed with NHTSA, the first on February 9, 2017 and the latest on December 28, 2017. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2016 Keystone Alpine a reliable vehicle?

Its Safety Index is 45 out of 100 (grade C: about as many problems as a typical Keystone Alpine year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Keystone Alpine years have the most complaints?
What should I do if my 2016 Keystone Alpine has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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