- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2016 Keystone Cougar Problems, complaints & recalls
Owners have filed 5 complaints about the 2016 Keystone Cougar with NHTSA, most often about the suspension (2) and the equipment & accessories (1). Those complaints describe 1 fire. It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2015 has 5 and the 2017 has 3.
NHTSA data checked
BFewer problems than a typical Cougar year, for its age
#255 most complained-about 2016 vehicle
- Complaints
- 5
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2016 Keystone Cougar problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2016 Keystone Cougar recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
- The risk
- If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
What owners say
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5 complaints about the 2016 Keystone Cougar
Newest first, as filed with NHTSA by owners.
The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.
2016 Keystone cougar rv. Consumer writes in regards to threaded rod that clamps down the propane tanks became unscrewed from trailer tongue with gas regulator still attached. *Smd updated 06/26/2017*js updated 08/09/17*lj *cn
Tl* the contact owns a 2016 keystone cougar recreational vehicle. While driving various speeds, all four tires struck against the floor of the rv. There were no warning indicators illuminated. The dealer diagnosed that the vehicle needed heavier springs and axles. The vehicle was not repaired. The manufacturer was notified. The vin was invalid. The approximate failure mileage was 650. Updated 01/06/17*lj updated 6/29/18*jb
Tl* the contact owns a 2016 keystone cougar. While driving approximately 63 mph, the rear driver side wheel fractured without warning. Due to the failure, the front passenger side tire flattened. The vehicle was towed and had to be driven less than 20 mph. The vehicle was taken to the repair shop for inspection. The manufacturer was not notified. The vin and failure mileage were unknown.
I purchased a new travel trailer manufactured by keystone in may of 2015. I took it back to the dealer after my first trip when I realized the brakes barely functioned. After 4 months of trying to get the manufacture to acknowledge the brakes did not work from the factory keystone stated that they felt the brakes functioned properly. The dealer, rcd sales agreed with me that the brakes did not work and they had a second 2016 trailer on their lot which the brakes did not function either and they were scared to sale...
Read the full complaint
it. I reviewed the brakes myself they weekend and discovered that the wiring used by the manufacture was too small. There was nearly a 3 volt (25%) voltage drop from the wiring harness to the brake drums. After replacing what appeared to be 16 gauge wire with 12 gauge wire the brakes now work properly. Keystone however is still manufacturing trailers with inadequate braking caused by undersized wiring and insisting they are safe.
Keystone Cougar: every year compared
All Cougar years2016 Keystone Cougar vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Keystone Cougar | 5 | 2 | B | |
| 2016 Keystone Montana | 9 | 1 | C | Compare |
| 2016 Keystone Carbon | 5 | 2 | D | Compare |
| 2016 Keystone Alpine | 4 | 3 | C | Compare |
| 2016 Keystone Bullet | 3 | 3 | C | Compare |
| 2016 Keystone Outback | 2 | 3 | C | Compare |
| 2016 Keystone Dutchmen | 2 | 0 | - | Compare |
| 2016 Keystone Keystone | 2 | 0 | B | Compare |
| 2016 Keystone Laredo | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Keystone Cougar
Does the 2016 Keystone Cougar have any recalls?
Yes - NHTSA lists 2 recalls for the 2016 Keystone Cougar: equipment (November 2017); non-powered axle assembly (April 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2016 Keystone Cougar?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), equipment & accessories (1), fuel system (1).
How many complaints has the 2016 Keystone Cougar had?
5 complaints have been filed with NHTSA, the first on August 11, 2015 and the latest on March 20, 2024. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Keystone Cougar a reliable vehicle?
Its Safety Index is 62 out of 100 (grade B: fewer problems than a typical Keystone Cougar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Cougar years have the most complaints?
2004 (26), 2010 (10), 2007 (9). See every Keystone Cougar year compared.
What should I do if my 2016 Keystone Cougar has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data