The problem
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
The risk
The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
The fix
Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V282000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.