- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2012 Keystone Residence Problems, complaints & recalls
No owner complaints about the 2012 Keystone Residence have been filed with NHTSA. It is covered by 2 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
CAbout as many problems as a typical Residence year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Keystone Residence recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling certain model year 2012 residence travel trailers produced from may 6, 2011, through may 18, 2011. The wiring connection to the 120 volt light on the ceiling of the slide room has the incorrect wiring connectors.
- The risk
- The incorrect wiring connectors could cause a loose electrical connection leading to an increased risk of fire, property damage and/or personal injury.
- The fix
- Dealers will replace the incorrect connectors (crimp style bell caps) with twist on wire nuts. This service will be performed free of charge. The safety recall began on june 20, 2011. Owners may contact keystone customer service at 1-866-425-4369.
What owners say
Be the first Residence owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2012 Keystone Residence yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Residence: every year compared
All Residence years2012 Keystone Residence vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Keystone Residence | 0 | 2 | C | |
| 2012 Keystone Montana | 11 | 1 | C | Compare |
| 2012 Keystone Cougar | 5 | 2 | B | Compare |
| 2012 Keystone Raptor | 5 | 1 | B | Compare |
| 2012 Keystone Alpine | 2 | 1 | A | Compare |
| 2012 Keystone Cougar High Country | 1 | 1 | D | Compare |
| 2012 Keystone Hideout | 1 | 1 | B | Compare |
| 2012 Keystone Springdale | 1 | 3 | C | Compare |
| 2012 Keystone Retreat | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Keystone Residence
Does the 2012 Keystone Residence have any recalls?
Yes - NHTSA lists 2 recalls for the 2012 Keystone Residence: equipment (November 2017); wiring (June 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Keystone Residence had?
None have been filed with NHTSA so far.
Is the 2012 Keystone Residence a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Keystone Residence year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2012 Keystone Residence has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data